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Excellent user experience
The website has a seamless user experience. It’s super easy to submit claims and get reimbursed.
Insurer: Spot
By: Elisa Sanchez
Piece of Mind…
I bought insurance for our new puppy because my wife wanted it. I only needed basic, just in case. I liked the options that you gave and it’s for piece of mind, just in case we need it for a major surgery. I expected it to cost more, nice surprise.
Insurer: ASPCA
By: Tom Doonan
Easy to use
After our old pup needed lots of vet care and medicines, we decided that insurance for our new puppy was a good idea. And when she needed to be on long term medication, Fetch was appreciated. It is easy to file claims and reimbursement is prompt. Customer Service is prompt and helpful.
Insurer: Fetch
By: Merry Alterman
It was super easy to sign up for per…
It was super easy to sign up for per insurance!
Insurer: ASPCA
By: Nighat Iqbal
Processing time for claims
Took a little longer than I expected to process my claims. I had to call several times to get the ball rolling. Otherwise, everything else was great.
Insurer: ASPCA
By: Azin Ehsan-Sayson
Claims are processed quickly.
Claims are processed quickly.
Insurer: Spot
By: Jamie Smith
The agent who helped made it a great…
The agent who helped made it a great experience.
Insurer: ASPCA
By: George MacMillan
Terribly slow claim processing
Terribly slow claim processing. I have no idea if the claim will be processed correctly, as they just don't get processed at all.
Insurer: ASPCA
By: NG
180 from the previous insurer
Having 3 dogs is already expensive, and finding affordable coverage was mind-numbing. We had another company for a few years but could only afford accident/routine care. Even then, they found a reason to deny or lowball almost every claim. Since switching to Met Life we've had one dog hospitalized and another begin treatment for lymphoma. Met Life has reimbursed exactly what we expected without nickel-and-diming us. The claim submission is easy, the communication is prompt and we don't have to fear spending 20-25 thousand out-of-pocket as we did in prior years.