154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,321 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,339 reviews

4.9
Healthy Paws

10,806 reviews

4.9
Fetch

27,505 reviews

4.9
Pets Best

14,171 reviews

4.9
Trupanion

63,021 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified October 25, 2023

Dan the representative made me feel…

Dan the representative made me feel like he really cared and enjoyed speaking with me about our new puppy. Very helpful and explained all about the insurance.

Insurer: Trupanion

By: Pat Neal

Verified October 25, 2023

Easy to work with

Very easy app to use and they deliver on all of their promises.

Insurer: Spot

By: Robert MacIntyre

Verified October 25, 2023

Filled out on line application

Filled out on line application, went through payment, and received emails warning not covered yet but thought that just meant waiting period hadn't ended yet. Luckily nothing has happened, but was frustrating to find out dog wasn't covered the whole time I thought he was.

Insurer: Trupanion

By: customer

Verified October 25, 2023

Spot insurance was easy to work with…

Spot insurance was easy to work with and prompt processing my claim. I have recommended spot to friends.

Insurer: Spot

By: Mary Brant

Verified October 25, 2023

Always Prompt and Great coverage

Always Prompt and Great coverage

Insurer: Spot

By: Lisa-Wilmington,NC

Verified October 25, 2023

Claim was processed in a very expedient…

Claim was processed in a very expedient manner. Extremely pleased with the service provided

Insurer: Spot

By: Mary Thaxton

October 25, 2023

Real Coverage Less than Advertised

First time claim for one of my cats was a big surprise in terms of what I expected in coverage and what I received. By the time Trupanion had deducted costs that did not apply, including the anticipated deductible, examination and food costs, I was paid $258 dollars on a $740 claim, about $100 less than my estimate. The response time was much faster than the small claim for another cat. However, this has me questioning the coverage I would receive for a claim in thousands of dollars.

Insurer: Trupanion Canada

By: Lynn

October 25, 2023

Best Pet Insurance

I have a 13 month old Yorkie with digestive issues. I have submitted several claims to Pets Best, and they have paid each and every claim without questions. They are the best pet insurance!

Insurer: Pets Best

By: Lucille

Useful
Verified October 25, 2023

Trupanion

Trupanion is terrific pet insurance. My dog Sandy was recently diagnosed with Megaesophagus and Trupanion has been excellent with covering a good portion of my costs for xrays ,medications etc. Every time I ha ve contacted a Trupanion rep by phone they have been so supportive and so helpful I am very thankful that I have a super great insurance provider like Trupanion. I would highly recommend Trupanion as excellent coverage, support and coverage!

Insurer: Trupanion

Veterinarian: Beaverdale Veterinary Clinic

By: Deborah

Useful
October 25, 2023

NO ONE ANSWERING THE PHONE FOR 6 DAYS! -RESOLVED!

I have been trying for the last 6 days to contact a live person at Fetch - I am calling during live phone hours - yet another announcement says they are closed. Meanwhile I have 2 claims just sitting stating they need more documents - I called them quite a while ago when their phones were working, and it was confirmed that they indeed found what they needed within the documents they already had - and that the claims would be processed. WELL…..it is not happening - and no one has been answering the telephones. I would like someone from the company to call me. MATTER RESOLVED - SATISFIED. THANK YOU! CHANGED FROM 1 STAR TO 5 STARS.

Insurer: Fetch

By: Kelly Bean

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