224,680+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,680 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Friendly staff thank you
Insurer: Spot
By: Veronica Wilson
My new job offers a discount so I…
My new job offers a discount so I called. The staff member was great and the rate was really good. You also insure birds.
Insurer: Nationwide
By: David Walker
Helpful, responsive staff.
The chat support were very helpful and caring, answered my question and helped me with my concern as needed.
Insurer: Fetch
By: Guest
Easy to use website with good plan…
Easy to use website with good plan rates. I compared many pet insurance companies and was most confident in Nationwide.
Insurer: Nationwide
By: Danielle
Overall pretty great
Submission process was super easy using the app. Not a bad waiting time for results either. Communication of the steps while waiting was greatly appreciated too. The explanation of benefits responses were hard to understand but that’s mostly on me since those things usually read like Sanskrit to me. One Star shy of 5 was making the EOB a little more simple for folks like myself. All in all, we appreciate the good coverage and simple submission process.
Insurer: Fetch
By: Jennifer
Easy to submit claims
Easy to submit claims, and its processed quickly as well. :D
Insurer: Spot
By: Amanda
Shameful service—avoid this company!
Over a year ago, we rescued a sick 6-week-old puppy. Thanks to excellent veterinary care, he was nursed back to 100% health, clearing all infections and testing completely negative across the board. A year later, we signed up for Embrace Insurance through a recommendation from a veteran service. After a recent move, we submitted three routine claims (for allergies and an upset stomach). What followed was months of abysmal customer service. They dragged us through incompetent procedures, constantly blaming delays on "IT issues," only to ultimately deny every single claim. Taking advantage of veterans and pet owners who just want to care for their animals is shameful. Save yourself the headache and avoid this company.
Insurer: Embrace
By: Damian Scott
If you are not willing to service ALL…
If you are not willing to service ALL of Canada then just don't bother coming to Canada at all. USELESS.
Insurer: Spot
By: Scott N
Great pet insurance
Great pet insurance good to have pays out well does help with your pets easy to send gets processed fast glad we have it.
Insurer: Spot
By: Dan
The process of filing a claim for our pup was easy!
The process of filing a claim for our pup was smooth and easy. We found Spot Pet Insurance great to work with, and we received payment within two days by direct deposit.
Insurer: Spot
By: Dawn C