219,493+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 219,493 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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First time submitting claims - great experience
First time submitting claims. The process was extremely simple and got notification via email that they were submitted. One claim results came back right away and the other just a few days later after the weekend. I submitted one not knowing whether or not the items would be covered since we had a bump removed that turned out to be a mast cell tumor during a regular teeth cleaning. The claim representative was quickly able to determine what was covered and what was not within that bill which is hard for people not in the business to decipher. The checks came promptly. Glad we have Pets Best insurance for our dog. Helps us be at ease during this time and just focus on his health.
Insurer: Pets Best
By: Doug
Insurance For When You Need It
Insurance is one of those things you don't love to pay for but hope you never have to use. Then you need it and you're glad you have it. Our German Shepard has lymphoma and Trupanion is REALLY helping us out with the treatment costs.
Insurer: Trupanion
By: Greg
Embrace Pet Insurance…poor reimbursement
I used paid for Embrace Pet Insurance for my dog for many years but hardly ever submitted a claim. In April I submitted a claim for an emergency visit for my dog and it’s been a nightmare to get reimbursed. They claim they haven’t received information which they have. I received multiple and almost daily notices that they need clinical notes from a vet that I already told them he has not seen in years. Their portal was not allowing me to submit requested documents, because it was not working properly but they continue to send me repeated emails even after I email the info myself through the claims department. Their communication system is a mess and they are delaying my reimbursement by any means possible. I’ve been reading that they will find any “preexisting”event such as vomiting a “condition” and not reimbursement. I will update and let you know if they do the right thing and how long it takes them to do it. This experience has been very frustrating and I think they are hoping I’ll give up and stop trying to get my reimbursement.
Insurer: Embrace
By: karen machuca
Everything is so easy!
Everything is so easy!
Insurer: Nationwide
By: customer
Same old insurance
I have had 5 dogs over the last 30 years. 3 french bulldogs. Finally purchased a policy for my french puppy. He was diagnosed 11/20/25 with boas. He had been to the vet 5 times since 9/10/2024. Vet never mentioned boas. Told me thyroid or addisons disease was causing regurgitation. Vet stuck boas in his file in 2024 without ultrasound or any imaging. Obviously to cover herself. Embrace denied every bill after that 2024 date as pre existing. I am stuck eating over 5k in bills and needing surgery that will cost 10k. It’s still typical insurance, pass the baton, point the finger and make it impossible to get a live person to appeal. Don’t waste any money if your breed has potential classic problems. Every french bulldogs can be diagnosed with stenotic nares or boas. Policy is a worthless piece of paper. Seeing my premiums are $1200 a year
Insurer: Embrace
By: Robert Hegarty
Thanks!
Simple and easy to follow. No confusing questions about what is covered. I do wish I could have added a 4th pet. My pretty kitty Marcy.
Insurer: MetLife
By: Misti Bowers
Fast turn around for payment
Fast turn around for payment
Insurer: MetLife
By: customer
Nationwide's app makes pet insurance…
Nationwide's app makes pet insurance easy! I had their insurance for my older dogs. Such a great experience with Nationwide, that I added my puppy.
Insurer: Nationwide
By: Courtney Andorfer
The best post-pay coverage out there…
The best post-pay coverage out there that provides peace of mind to not have to depend on finances to make life-changing decisions.
Insurer: MetLife
By: CeeKay1
Very helpful with new puppy
Very helpful with new puppy
Insurer: Spot
By: Tynnell Dunaway