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Absolute worst customer service and company ever.
Absolute worst customer service and company ever. I have never left a review before but I can't with this company and want to warn everyone to never use them!!! Shop anywhere else or just put the $150 they're making you pay into a savings account for your dog/cat. You'll probably end up never using it and then just have a treat for yourself. Started paying for pet insurance for my dog as a puppy which started at $50. Today, they have upped it to $150 and I have never even used them. I have given them over $8,500 in the years I have had them and they just up your monthly payment whenever they want and if you want to pay a lower one, they only offer one choice which is, they will make you pay a higher deductible to lower your monthly so it's not really helping at all. Please please please go anywhere else to get pet insurance or again, just put it into a savings so companies like this can't screw you over.
Insurer: Trupanion
By: Kimberly
Great Insurance Slow claims processing
This is great insurance. Easy to use and file a claim. It takes forever to get the claim processed. Literally weeks. But if you can wait to get reimbursed its worth it.
Pets Best Insurance
I have had Pets Best for 3 of my dogs, and so far, the hardest part is submitting the paperwork required. I am glad I have them because I have been able to recuperate money I otherwise would not have been able to. My vet asked about the insurance, and I will give her Pets Best information because they help owners.
Prompt review and payment of my claim
Prompt review and payment of my claim. Easy website to use to submit claims. Very pleased.
Insurer: Healthy Paws
By: Theresa Pelican
Our claims were handled timely
Our claims were handled timely. The amount reimbursed followed exactly what they said they were covered. Very pleased!
Insurer: Fetch
By: Debbie Webb
Aileen was pleasant and professional
Aileen was pleasant and professional. i’ve spent over $6000.00 with your company to insure my other dog Nala and i’ve never submitted a claim so I was hoping to get a better quote for my second dog Zeus. If Aileen has no discretion negotiating the price then I give her 5 stars. I’m getting less coverage at a higher price for my second dog.
Insurer: Fetch
By: David Compton
I think the general rule of thumb is…
I think the general rule of thumb is true that when you really NEED to use pet insurance they're going to find ways to get out of it... I got some of my dog's surgery covered but I had to pay much more out of pocket than I would have expectedd after years of being a client
Insurer: Spot
By: Wyatt Pasadena
The app was constantly freezing
The app was constantly freezing. I went to the website, and there was no issue.
Insurer: Embrace
By: Willie Teacher
stop asking me to leave a review after…
stop asking me to leave a review after EVERY SINGLE SUBMITTED CLAIM
Insurer: Embrace
By: Jordann