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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Emergency surgery claim
The process to submit a claim was simple. I think that one thing that could be improved is communication. There was some missing documentation and instead of being alerted via email I had to dig around in the app to figure out why the process had stalled. I'm still awaiting approval of the claim, fingers crossed.
Insurer: MetLife
By: Meg
Quick turn around on claims and very…
Quick turn around on claims and very well explained process as well as explanation of benefits
Insurer: Spot
By: Krystal Collins
Professionalism
Everything you have said or sent to us has made complete sense, was timely and professonal.
Insurer: ASPCA
By: Robert Meissner, Jr
Love Many Pets
Affordable insurance, fast claims processing, excellent coverage, and great customer service!
Insurer: ManyPets
By: Jill P
I love spot,
I love spot, They literally saved my dogs life twice. Without them I wouldn't have been able to afford my pets treatment. Signing up through the app is very fast and easy. Submitting claims is also very easy I recommend using direct deposit for easy reimbursement
Insurer: Spot
By: Edwin Woods
Quick reimbursement
Very kind and considerate when my pet passed.
Insurer: Spot
By: Courtney Sherrill
I have been paying premiums for over 6…
I have been paying premiums for over 6 months and processed 2 claims for medical expenses. It has taken over 7 weeks for them to process the claims and still no satisfaction. I asked for a refund which they refused. The worst Pet insurance company, and experience. I have had Nationwide Pet Insurance for another pet, they processed claims immediately within 10 days. Great experience with them. Don't use Pet's Best ever! I will never use them again.
Insurer: Pets Best
By: Marcia S
Better than expected!
Better than expected! I have only had two claims to file against my pups insurance so far, but each time, the claim was handled quickly and I could not be happier with the service.
Insurer: Spot
By: Bridgett M
Very easy to navigate through…
Very easy to navigate through enrollment process.
Insurer: ASPCA
By: Sherry Hahn