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Easy to do and straight forward.
Easy to do and straight forward.
Insurer: Embrace
By: Ashley Walker
reliable and dependable
reliable and dependable
Insurer: Spot
By: Jennifer B Go
New to this so far easy to work online!
Easy to submit and look up info so far.
Insurer: Spot
By: Brenda Davis
Misleading: Coverage Starts Two Weeks After it Claims to Start
When attempting to make an appointment at a vet's office, I was asked if I would like to pay for pet insurance to cover the upcoming visit. I decided to go ahead and spring for it. I was given a confirmation that I had coverage from 10/17/2023 to 10/17/2024. Unfortunately, something happened on 10/17/2023 that I had to take my dog in for. Nearly $500 later, I opened the app to file my first claim and was told that, although it says I'm covered starting on the 17th, I could not make claims for any veterinary visit that occurred before 10/31/2023, which was not stated in the initial sign-up. If I am paying for coverage starting on a certain date, I expect that coverage to start on that certain date--not two weeks later.
Insurer: ASPCA
By: Shay
Easy to submit needed paperwork
Easy to submit needed documentation, and quick turnaround for approval. Would highly recommend!
Insurer: ManyPets
By: customer
Friendly Service
I called into Fetch to get my information updated and changed. I also had a lot of questions about my claim reimbursement. Laura and Tracy got me taken care of, and they even asked how my dog Marty was doing! He was doing zoomies in the background during the call, and they both said that they are glad Marty is doing well. I highly recommend this insurance as it is easy to use the app to see your information and the reimbursement you get back for claims is generous. Laura and Tracy are two individuals who love their jobs and care about people, as well as their pets! Also when signing up as a first user, ask for Wendy! She’s amazing and really set the tone for how well you will be treated. 11/10 would recommend.
Insurer: Fetch
By: Pet Parent
Consistently courteous and professional…
Consistently courteous and professional assistance.
Insurer: Pets Best
By: David Leech
you were supposed to get back to me
you were supposed to get back to me . I called twice with no response I am cancelling
Insurer: Figo
By: customer
The Enrollment Process Was Easy
I am new to pet insurance and have only recently enrolled, so I haven't actually used it yet. However, I will say that I found the enrollment process clearly explained and easy to navigate.
Insurer: ASPCA
By: Robert Smith