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Pet parents across the U.S. and Canada have left over 224,745 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Excellent experience
Very knowledgeable representative
Insurer: Trupanion
By: Rosemary
Trupanion has been a blessing for my pug and myself!
Trupanion has been a blessing for my pug and myself! Always friendly and caring and fast turnaround.
Insurer: Trupanion
By: Safia
Trupanion does exactly what it says it will do regarding claims.
Trupanion does exactly what it says it will do regarding claims.
Insurer: Trupanion
By: Robert
Excellent First Experience w/Trupanion
Tony was extremely kind, helpful, and professional!
Insurer: Trupanion
By: Clarence
Tienen un plan para mascotas con una amplia cobertura a una precio razonable.
Tienen un plan para mascotas con una amplia cobertura a una precio razonable.
Insurer: Trupanion
By: Rosa
Pinuccio
Process was quick
Insurer: Trupanion
By: Michele
Pleasant timely answered all my questions.
Pleasant, timely, answered all my questions.
Insurer: Trupanion
By: Mandy
Haley was helpful professional friendly.
Haley was helpful, professional, friendly.
Insurer: Trupanion
By: Sue
Change in the way Trupanion claims are paid without notice.
2/10/23 I am furious with Trupanion. Today, They have always been a great company to work with. I have 2 med/large dogs. When there is a claim they have always taken off the deductible and then paid 90% of the claim. We've been with them since 2019. I had a new claim for my older dog. I have a $500 deductible. The claim was for $569.06. I am supposed to be getting 90% of the $69.06. Instead, I get an explanation of benefits and it says Trupanion will be paying $12.15. I call to ask why does it say I am only getting $12.15. The girl on the phone said Trupanion changed their policy to be in line with the other pet insurance companies. I asked when it happened and she said last month. I asked how could Trupanion do that without notifing their customers first. She said "Oh they are going to be sending out notices very soon in batches." I asked for a supervisor and of course they were busy and would get back to me.
Insurer: Trupanion
By: Janet