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Push email for password set up is far too slow
I just signed up and have been trying to set up my password but when I put in my email I get a notice that an email will be sent to me for password set up however it doesn't show up until much later. I keep refreshing email waiting for it and then I have to leave my system and when I come back it finally comes in but says my 30 minutes are up and I'm back to square 1. The push email from you needs to be faster, there is no reason for the lag
Insurer: Trupanion
By: Anne Rekow
Impreseed
Our youngest dog began having seizures and was seen in the ICU for three days. During her time there she received wonderful care and endured multiple tests to determine the ethology of her seizures. Thankfully with pet insurance we didn’t have to withhold any care out of financial concerns and now our girl is home and doing well. Pets Plus Us reimbursed us everything we were entitled to and within only a couple weeks. Very impressed!
Insurer: Pets Plus Us
By: Jennifer
Claim experience
My claim was processed and only a couple of days. No questions asked very quick response. I’m very happy with the product.
Insurer: Spot
By: Michelle Iverson
Prompt Claim Reimbursement
Excellent service for our claim. We never expected to have to use our insurance so soon for Bob, but at nine months he developed some serious symptoms. We just found out he has miningites. His outlook does not look good and the medical bills are mounting. So glad we had gone with this company.
Insurer: Spot
By: Alan White
Good job
So far, so good. Set up for direct deposit and got a refund for my puppies vet visit quickly.
Insurer: Spot
By: ELIZABETH
Spot insurance made our lives easier
Spot insurance made our lives easier, claim processing is fast and easy. I will recommend the spot insurance to everyone.
Insurer: Spot
By: Trish A.
Pet Insurance
Excellent pet insurance.
Insurer: MetLife
By: Brenda
Doesn't cover anything at all.
Don't bother if you want anything covered. I called before getting the insurance, was assured that my cat's issues would be covered, and then proceeded to get everything denied when I tried to file a claim. Absolute waste of money and time. I called to try and get claims looked at again, only to be denied again. I almost certainly will not be renewing my policy with them.
Insurer: ASPCA
By: Katelynn
Great customer service and help
Great customer service and help
Insurer: Embrace
By: James Carmichael
Their customer service is excellent
Their customer service is excellent
Insurer: Trupanion
By: Elaine Doyle