224,825+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,825 verified reviewsāreal stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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unable to access my no're get inā¦
unable to access my no're get in contact with costumer service
Insurer: Spot
By: Miriam Tlatelpa
Seem to refund claims quickly.Iām newā¦
Seem to refund claims quickly.Iām new to this but so far so good
Insurer: ASPCA
By: Betty Squires
Submitting a claim is fast and easy onā¦
Submitting a claim is fast and easy on their app and ALL the agents are friendly, CARING people who value me and my cat as clients. š¤š½šš
Insurer: ManyPets
By: Patricia DeBiasio
I tried to change my billingā¦
I tried to change my billing information on line. I spent(actually wasted) an hour trying to do this. I tried several different devices, checked my internet connection and restarted/refreshed my devices. I was having a hard time so I called Pumpkinās customer service. The agent was nice and professional, but she was unable to help me. They canāt change billing information, it has to be done on line. This, to me was frustrating, I just want to make my payment on time and unfortunately my current card on file has been deactivated, until I get a new one.
Insurer: Pumpkin
By: Vivian Eriksen
Great Service
I reached out as I had to change the pet owner to my name and the phone service was most excellent (her name was Alicia) I submitted my claims and received notice that the $ was going to be put into my bank account. It only took 2 weeks.
Insurer: MetLife
By: Liz
They're great in every way
They're great in every way. The only stressful part is, there no doctors that accept embrace directly do therefore it can be very difficult to come up with the doctors payment upfront. It could be THOUSANDS of dollars which can be stressful. I wish embrace would make great effort to have relationships with doctors so the doctors take direct payment .
Insurer: Embrace
By: Fawn Mendieta
Won't ever have a pet without Embrace
We have had embrace for a few years. We have already lost one dog and almost lost our new rescue. Embrace was very helpful in covering our VERY expensive emergency bills. There are a few catches you need to ensure though. Your dog needs to get to the vet asap to confirm a clean bill of health. It is very easy to end up with pre existing conditions that will never be covered. Second, the waiting period needs to be followed. Be a good pet parent and get your animals tested for EVERYTHING. Especially your rescues. If you get in front of things and are willing to pay out of pocket at first, embrace is fantastic. Between this and our care credit card, we were able to save our new doggo girl. Without it, unaffordable vet bills become euthanasia. Every time I call, they are pleasant. Pre certification was offered and quickly accepted in our case. Claim reviews did not take more than 2 days.
Insurer: Embrace
By: Kimberly Rea
Claim
The customer service was excellent but the reimbursement was slow
Insurer: MetLife
By: Nancy