154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,974 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,325 reviews

4.9
Healthy Paws

10,787 reviews

4.9
Fetch

27,479 reviews

4.9
Pets Best

14,161 reviews

4.9
Trupanion

63,005 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

October 09, 2025

Terrible and Horrible do not even cover it

We paid $60 a month for what turned out to be completely worthless insurance. When we rescued our dog—literally off the street after someone abandoned her—we did it out of compassion and the hope that we could give her a better life. We signed her up for Pets Best thinking we’d have some support for her medical care, but when it came time to file claims related to her heartworms, they denied everything. Their reason? They claimed it was a pre-existing condition and that we were somehow aware of it before we got her insured. That is blatantly untrue. We rescued her, with no medical history, no background—just a dog in desperate need of help. Pets Best showed no compassion, no common sense, and no intention of doing what insurance is supposed to do: help people care for their pets. This company is more interested in taking your money than actually providing support when it matters. Don't waste your time, and definitely don't waste your money. If you're trying to help a rescue animal like we were, look elsewhere—this company will leave you hanging.

Insurer: Pets Best

By: Caitlin

Useful
Verified October 09, 2025

A blessing

Our insurance has gone up quite bit over the past 3 years..... but has come in so well with an unexpected health issue for one of our dogs. Without it, we may have had to make some very tough decisions as we are now retired and on a tight budget. Unfortunately if it goes up much more that time may come soon.

Insurer: Trupanion

By: Kevin

October 09, 2025

This has been our first time working…

This has been our first time working with embrace for pet insurance, their website is easy to navigate, and so far it has been an overall great experience!

Insurer: Embrace

By: Begona Kaminsky

October 09, 2025

Great Service

I am no sure if I am reviewing the Pet Oncologist or the Pets Best Insurance company. Either way, they are both providing outstanding customer service and patient care

Useful
Verified October 09, 2025

Our 6 month old puppy had an emergency

Our 6 month old puppy had an emergency. The only part of the experience that wasn’t stressful was knowing we had insurance. Working with the agent at Pumpkin made it easier for us. The claims were handled quickly and as advertised. No tricks or hidden rules. Just straight forward care.

Insurer: Pumpkin

By: Cameron

Verified October 09, 2025

Very quick claims processing and…

Very quick claims processing and excellent communication.

Insurer: MetLife

By: Amanda Anthony

Verified October 09, 2025

Fast reimbursement

Fast reimbursement

Insurer: Spot

By: Beth Houlihan

October 09, 2025

Pets Best really is the best

I took my new kitten to my vet for an initial wellness visit. He got his first vaccines, some dewormer and a health check. My bill was $218. I submitted a claim for Wellness Coverage the next day by simply uploading the receipt from my vet's office into the Pets Best app. The next day my claim was approved and I received a check for $200 a couple of days later! Thank you for the seamless processing and easy claims submission process!! The insurance policy terms are also clearly and simply stated, no confusing jargon to sift through. 10/10 would recommend Pets Best for any pet 🩶

Insurer: Pets Best

By: Lauren

Useful
Verified October 09, 2025

Quick turnaround!

I was impressed at how quickly my claim was processed!

Insurer: Spot

By: Cassy Lawson

Verified October 09, 2025

Pumpkin representatives are always very…

Pumpkin representatives are always very informative, professional and supportive. The claim was smooth and money directly deposited in less than a week.

Insurer: Pumpkin

By: FRANCISCO J REYNOSA

Compare top pet insurance providers plans.