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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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I was helped with my situation right…
I was helped with my situation right away. He was extremely professional and understanding. I’m so happy that I have Trupanion.
Insurer: Trupanion
By: Diane Jeannetti
TORN ACL
easy to submit claim. quick claim approval. worked the way I thought it would. no bad surprises.
Insurer: Trupanion Canada
By: marlon
I cancelled my dog’s policy in June as…
I cancelled my dog’s policy in June as we moved to a state that is not covered by Many Pets. I received written communication of the cancellation in June. I STILL continued to be charged every month since, despite multiple correspondences and requests to remove my information permanently from their system. They also stated they would refund me for an aberrant charge last month but still have not. It should not take five months to cancel someone’s account. I have reported this company to the BBB.
Insurer: ManyPets
By: Consumer
Great assistance!
Don was so patient with me and was able to assist me. He was professional and explained what to do in a manner which helped me to know what to do. Thanks Don!
Insurer: Fetch
By: Darlene Breedlove
Best and Easy Pet insurance
This is by far the best pet insurance. This is my first time having pet insurance and I am very satisfied. Thank you!! And my puppy thanks you too for all that is covered.
Insurer: Pets Best
By: Desiree
Customer service rep
Customer service rep. was knowledgeable, answered questions clearly and pleasantly. He was patient. It was a very positive experience.
Insurer: Trupanion
By: Carolina
Premium increase
Well, while I am grateful that I have been reimbursed for some of the vet costs, I am very surprised that Trupanion Canada has just sent notice of a 27% increase in monthly premium, and has gotten the information on the most recent claims wrong, and has not yet replied with any explanations. Their website assures that premiums only go up when costs increase in 'my area' generally, not specifically, but 27% is excessive, especially when combined with a drop in customer service quality.
Insurer: Trupanion Canada
By: Bev
Embrace Pet Insurance has been wonderful!!!
Embrace Pet Insurance has been wonderful! It is so easy to submit a claim and each claim is quickly evaluated and paid. The bonus for me is that the claim is paid directly into my bank account. Their documentation on what is and what is not covered is very easy to understand. I highly recommend Embrace Pet Insurance!
Insurer: Embrace
By: PJ F
Great website for filing claims
Easy filing of claims with prompt direct deposit payment.
Insurer: Spot
By: Karen Holien Buehrer