154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,679 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,319 reviews

4.9
Healthy Paws

10,775 reviews

4.9
Fetch

27,461 reviews

4.9
Pets Best

14,152 reviews

4.9
Trupanion

62,998 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

November 10, 2023

Metlife Pet insurance

I analyzed at least 10 other insurance companies, and MetLife Pet insurance far exceeded the value of all other insurance companies. All of the companies had caps where is MetLife was a straight 90% (you can choose a less % for a lower premium) on all claims after your deductible has been met. It was a no-brainer.. MetLife makes the claims process seamless.

Insurer: MetLife

By: Floups

Useful
Verified November 10, 2023

affordable.user friendly. great service

best money i have ever spent. if you have a pet, you need insurance!

Insurer: Spot

By: Alexandra Perez

Verified November 10, 2023

Kathleen spent lots of time explaining…

Kathleen spent lots of time explaining the policy along with the breeder add on. She patiently answered all my questions. I never felt pressured to enroll.

Insurer: Trupanion

By: Lori

November 10, 2023

Save your money. They find ways to not cover

They conducted a review of my dog’s history and found that one of her legs had hind limb. They said that leg can’t be covered until it has had no issues for one year which we had no issues with it. But, when my dog had to get an X-ray on a different leg they declined to cover anything. They said it was because of the hind limb on a different leg which wasn’t the one getting X-rayed. Also, when my dog needed a medication for allergies they would not cover anything. Then I received a coverage renewal email explaining they are going to increase my coverage cost by an additional $20 a month. Not worth it. We chose to cancel and put the money we use for the insurance into a savings account for our dog to use when she visits the vet.

Insurer: Embrace

By: Thomas McCarthy

November 10, 2023

Easy to submit claims

Easy to submit claims

Insurer: Embrace

By: Johanna

Verified November 10, 2023

Simple and afforable process

Simple and afforable process. What I liked best was that my Vet highly recommended Trupanion. That instantly put my worries to rest. My one fear of getting Pet Insurance was ..... what happens if my Vet doesn't blend well with them?

Insurer: Trupanion

By: Deb

November 10, 2023

My Call with Tattianna was perfect…

My Call with Tattianna was perfect customer service. All my questions were addressed in a friendly knowledgeable manner . I was not rushed, and follow up via email and phone to both myself and my vet was perfect. Experience lets me recommend Fetch Pet insurance to my friends . Top notch , Thank you exactly what you need during a hard health issue with your Pet.

Insurer: Fetch Canada

By: Tom Crasemann

November 10, 2023

We love Many Pets!!!

Many Pets has made the experience of filing claims so easy!! They are friendly, helpful and a pleasure to work with!!!

Insurer: ManyPets

By: Rachel Maeroff

November 10, 2023

Does anyone even work there?

MetLife doesn't answer the phone and doesn't respond to form submissions or emails. I've been trying to change my address for months, which cannot be done on their website. Now I want to cancel my policy, which cannot be done on their website. I've tried calling at least 5 times, and have always been put on hold for at least 15 minutes with no pickup. Their chatbot is never functional. And no response to forms or emails. What a scam. I'm just glad I've never tried to make a claim - but I guess that's why they want my monthly fee and make it so hard to cancel.

Insurer: MetLife

By: Oriol

Useful
Verified November 10, 2023

One of the Best Investments In Insurance I've ever Made

One of the Best Investments I've ever made in Insurance. The price of emergency care has sky rocketed. Last year I had a friend that adapted a puppy. After 4 months of bliss his puppy got cancer. Long story short puppy is doing well but it took 3 months of surgery's, chemo (yes chemo) and many visits to Vet and Vet hospital. For real his Vet bills totaled over $16,000. So when we got our puppy this year I checked into animal insurance. I heard all the horror stories that the animal insurance companies never pay but after extensive research and quotes I felt Embrace was the best bang for the buck. I've had pets before and hardly ever needed a Vet for other than basic wellness but my friends experience made me choose to try it out. My puppy policy was not very expensive at all. Needless to say my puppy at 6 months old was either stung by a bee or bit by a snake (never saw what did it to her) and she went into anaphylactic shock and almost died. Well the Vet hospital bill and follow up was over $2500. Embrace paid their contracted share within 2 weeks ($1800 or 90% after my $500 deductable), directly to my bank account. After initial required documentation from me they did all the legwork with the Hospital and Vet. Best thing of all was when the Hospital told me what was needed to save our puppy I didn't flinch about proceeding with the procedures, figuring that's why I got insurance. After all was said and done It sure was nice to know I didn't have to have our puppy either put down or take on an enormous amount of debt to save her. The peace of mind was such a relief. Vets and Hospitals are not cheap these days. I can't give enough praise to my Embrace experience and their part in saving my puppy's life.

Insurer: Embrace

By: William A

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