223,831+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 223,831 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.

223,831 total


Most selected providers in "June, 2026"

This chart shows the distribution of the most selected pet insurance providers in June, 2026.

Providers with highest rating

Embrace

19,969 reviews

4.9
Healthy Paws

11,362 reviews

4.9
Fetch

5,895 reviews

4.9
Trupanion

55,033 reviews

4.9
Pets Best

15,323 reviews

4.9

Category with most reviews

This chart shows the distribution of review categories.

February 05, 2023

Fetch refuses to pay medical claim

My cat Charlie had tooth resorption. Our vet recommended a board certified dental specialist. Fetch rejected our claim for this specialist claiming that Charlie had periodontal disease before we took out the policy. They claim he had periodontal disease because Charlie's 1st vet check up at age 1 shortly after adopting him notes "mild calc" under tooth examination notes. Our vet says Charlie did not have periodontal disease at that time. We were not told Charlie had dental problems until 2 years later. I believe the reason Fetch denied the claim is because we have another cat named Max who also had tooth resorption. Fetch paid for Max's specialist visit and treatment a year ago even though Max's vet records ALWAYS noted dental issues and Max had several teeth removed 2 years before Max's Tooth Resorption diagnosis. It does not make senese that they paid for Max's treatment but refuse to pay for Charlie's. This seems to indicate that once you get a claim paid by Fetch you are flagged and they don't want to pay anything more. Charlie's claim (Our 1st claim for Charlie in 2 years of having the policy) should have been paid. I spoke to a very cold and unpleasant Fetch supervisor named Don about the claim denial. He did not listen to anything I said and kept repeating that the claim was denied because Charlie had periodontal disease before coverage. All Fetch cares about is profits and how they can get out of paying a claim.

Insurer: Fetch

By: Deborah

Verified February 05, 2023

It was really easy to sign up

It was really easy to sign up. This insurance was affordable and I love what it covers.

Insurer: ManyPets

By: Traci

February 05, 2023

Trupanion is a dog parents' best friend

I have had Trupanion since my Loki was a puppy, and every time something happens with my boy, I feel a relief that I have Trupanion. Vets are expensive, and not having to decide on my boy's care because of cost is great. The whole process with Trupanion is pretty great. Quick claims, decisions, and turn around. I also really like the direct billing. Thanks, Trupanion team. I constantly refer anyone who asks to your company because it just makes sense.

Insurer: Trupanion Canada

By: Rosa

Useful
February 05, 2023

I love Spot!

I love spot! They’re one of the few companies that up front and honest about coverage. I know exactly what I’m getting and have huge piece of mind when my pets get sick. You can see how much they love pets by how they run their business. I refer all my friends to them.

Insurer: Spot

By: Carissa Caitlynn Gonzalez

February 05, 2023

Easy to use

Easy to use. Process is clear and concise

Insurer: Embrace

By: Carol

Verified February 05, 2023

So happy with Figo thus far

So happy with Figo thus far. They have reviewed my claims in a timely manner and issued my money in a timely manner.

Insurer: Figo

By: Ashley

February 05, 2023

I wish human health-care insurers were like this

I've been very impressed by the ease, simplicity and efficiency of claim processing with Embrace. They want to be helpful and supportive, and it is deeply appreciated. I wish human health care insurers could be so customer-oriented. I am HAPPY to interact with Embrace. Would I ever say that about one of my human health-carer insurers?

Insurer: Embrace

By: Mark Robbins

Verified February 05, 2023

Insurance for your Fur Babies

The service is great but I wish it would cover consultations and minor procedures such as expression of anal glands

Insurer: Trupanion Canada

By: Julie

Useful
Verified February 05, 2023

The customer service is fantastic.

The customer service was quite efficient. Your web site was not helpful.

Insurer: Trupanion Canada

By: Elaine

Useful
Verified February 05, 2023

It was a great experience at a time when I really just needed everything to go well.

It was easy and a family member has trupanion already so I know about it

Insurer: Trupanion Canada

By: Annette

Useful

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