223,831+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 223,831 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Last claim was refused I’m appealing it…
Last claim was refused I’m appealing it I went through this last time that my puppy was never aggressive explained it was hormones and at 8 months old he was neutered has been fine since then we dealing with a medication stated for anxiety that was dealing when my pup found a family member in a pool of blood and alerted all cameras He is fine with no anxiety explained it’s a temporary situation and with medication was given to him Now it’s being appealed for the claim on 12/2/2022 Aggression never existed as I had argument was on 11/20/20 was only5 months old he’s a lab mix And a mush Otherwise never had a problem And I’m truly otherwise very satisfied Thank you Lisa matis
Insurer: Embrace
By: Lisa Matis
Great customer service
Great customer service! High reviews from our vet Central Valley Vet Chowchilla CA
Insurer: Pumpkin
By: Allison Villegas
So far great customer service
So far great customer service. Turned in my first claim quickly and easily on the app, it was approved and deposited into my account in less than five days.
Insurer: Spot
By: Tonya McKinley
Quick and painless claim reimbursement
Quick and painless claim reimbursement. Good coverage.
Insurer: Fetch
By: Greg
Stay away from this insurance because…
Stay away from this insurance because they are the worst.Claim submitted in November 2022 still pending because they keep asking for the same records over & over for serval times. Be careful with this insurance charging thousands of dollars with your credit cards.They use preexisting condition to deny almost every claim. You will be stuck paying this bill for years to come. We got sick of their misleadingly confusing reason to deny almost all claims that we canceled then a week after our dog got sick & bills closed to $8K so they dodged another claim to deny to pay. We tried to give it another chance thinking maybe some will get covered. In the almost 2 years I’ve been with this insurance they never paid any of my claims. We took our dog 2 months ago to the ER & submitted the claim $3k & took 2 months as usual it’s denied. They take 2 months to review claim even through all the records are all provided only to deny.
Insurer: Embrace
By: Benedicto Cabusao
Waiting to find a new pet insurer
Waiting to find a new pet insurer, these folks use every trick in the book to not pay our on claims. Steer clear, I will be
Insurer: Figo
By: Daithi
Embrace is top notch!
Embrace is top notch! Customer service is responsive, efficient and kind. Four paws up!
Insurer: Embrace
By: Margo McLaughlin
Insurance Claim
I wouldn’t recommend anyone to get insurance through this company… Each time I call they have a different story!!
Insurer: Embrace
By: Latasha
This process remains to be one of the…
This process remains to be one of the easiest and smoothest online claims transactions that I get to experience.
Insurer: Embrace
By: A Hughes
Supposed to get a discount at checkout
Supposed to get a discount at checkout. Got know such thing. Bait and switch bs. Filing a complaint with AG.
Insurer: Spot
By: Fred Lavner