223,831+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 223,831 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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So far everything has been perfect.
So far everything has been perfect. Excellent customer service on the phone and appreciated the tag for Miloâs collar.
Insurer: Trupanion
By: Ruth
One happy dog lover!!
Love trupanion! The vet does the paperwork, and I hear within 24hrs of them submitting it. They are very prompt in payment. Will never go without dog insurance again!â
Insurer: Trupanion
By: Karen
Great experience, needs some tweaking.
It was easy, however, it never stated anywhere if this premium is locked in at the $30 rate or if it goes up as Tucker ages. Also, if it goes up at what intervals? (Example: increases at 1 yr old, 5 yr old, 10 yr old, etc?) would have like to have seen that somewhere. Also, I could not get the âwhatâs covered and plan detailsâ to come up when it offered that info while signing up. Otherwise, absolutely no complaints.
Insurer: Trupanion
By: Sheryl
It actually takes care of your pet & you donât have to take care of it they go thru your vet
It actually takes care of your pet & you donât have to take care of it they go thru your vet
Insurer: Trupanion
By: Linda
Best pet insurance
I filed my claim and in 3 days the money was in my account!!! Emmie and I love Trupanion!!
Insurer: Trupanion
By: Carolyn
Easy Peasy - Competitive Prices as well
Extremely easy to navigate - competitive prices as compared to other pet insurance providers. Also, Trupanion was recommended by my Vet, who I trust very much.
Insurer: Trupanion
By: PETER
Great Sign up experience
Easy platform to use
Insurer: Trupanion
By: Lindsay
Get Trupanion Now !
Easy and without a hitch
Insurer: Trupanion
By: Jerry
Great Rates
Great customer service and the rates are within my budget!
Insurer: ManyPets
By: Diana Chu
Unhelpful and Messy Insurance
Although it took a couple more days than advertised to repay me for my cat's wellness expenses, Embrace did follow through with repayment on that. I was mostly pleased with that. However, Embrace took far longer than they advertised to fulfill claims (around 14 business days to process a claim). It actually took more than 30 business days due to required medical history reviews that I thought Embrace would have already requested and completed around the beginning of my policy. Last week I reached out to the Embrace claim team asking for an update on why it was taking so long to get past the 'pending medical history' stage on my claims. The lady told me that they had still not received the records from one of the vets. I don't know why I was not informed beforehand that they had still not received them, as quite some time had past by then, but I reached out to the vet that day and made sure that the records were sent. The claims lady confirmed that she got them and ensured that she would have the adjuster expedite my claims. She said that they should be done by Friday night, if not that evening. They were not done until today. After having to wait for over a month to get a resolution, I've been told today that Embrace will not cover the expenses I paid for my cat's pleural effusion (fluid in the chest) because it is being considered as a pre-existing condition - the only thing they'll cover is the euthanasia and cremation. The reasoning I was given was that the emergency vet noted he had a heart murmur back in September, which was before I started the policy and the vet that I took him to last month was never able to determine the cause of my cat's fluid. I am extremely displeased with Embrace. Not only was I made to wait twice as long as advertised to get my claims resolved (and they did not even reach out to me to let me know what was causing the delay), but Embrace decided to not cover a condition that did not have a determined cause just because a heart murmur was noted a few months ago. Per what I was told by the vet, the cause could have been at least 3 different things. There is no proof that the heart murmur is related to the fluid. Not only has Embrace not been helpful, but they've also made my financial situation even worse than if I had just handled the expenses on my own. I have already started the process of appealing this decision and am requesting the cancellation of my policy. I do not want to waste my time and money on this company any longer.
Insurer: Embrace
By: Shayla