223,831+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 223,831 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Very helpful with my questions
Very helpful with my questions
Insurer: Spot
By: Vicki McDaniel
I submitted the claim added the files…
I submitted the claim added the files of the invoice and I’m just getting a response now that the files weren’t uploaded, two weeks later and had I not gone on to the website to check, I would’ve known there was an issue. Couldn’t I have been contacted via email if there was a problem?
Insurer: Embrace
By: Bonnie Lynne Fleming-Jacoby
My puppy had surgery and a bad cough
My puppy had surgery and a bad cough. They covered most of my expenses. Excellent company to work with. Very professional. I received the insurance money right away . I highly recommend them. This is my first time with pet insurance.
Insurer: Embrace
By: Kathleen Ryan
Healthy Paws Pet Insurance is Excellent!
Healthy Paws Pet Insurance is wonderful. My puppy, Kali, work up one morning and was having difficulty opening her one eye. Over the course of 1-2 days, she was no longer able to open her eye. I knew something was seriously wrong and I wanted to see a Vet Ophthalmologist (since she was only 14 months old). Having Healthy Paws Pet Insurance gave me the piece of mind to book an urgent appointment with the specialist, because I knew 80% of Kali's vet bill would be reimbursed to me. Kali needed emergency surgery to protect her vision and Healthy Paws covered both the emergency consultation plus all the surgery fees. Kali is doing well and her eye looks fantastic.
Insurer: Healthy Paws
By: Kathryn-C
Highly recommend
Great customer service I had an issue w the billing information and it was resolved quickly!
Insurer: Spot
By: Kelly
Super easy to make a claim.
Super easy to make a claim. They respond in a timely manner with explanation of the benefits. Very satisfied with their services
Insurer: Pets Best
By: giorgio picinelli
Smooth and Efficient
I filed my first claim with Embrace after my dog had major stomach surgery. The experience surpassed my expectations. The initial review of my dogs medical history only took a couple days and immediately following that I was notified the claim was covered. We had several subsequent vet visits due to complications. Embrace reviewed and approved each claim within a day or two and provided an explanation of benefits each time. I was reimbursed in less than a week each time. I’m super thankful the process was smooth and efficient!
Insurer: Embrace
By: CJ Hall
The best pet insurance I know of!!
I have been using Embrace Pet Insurance for about 20 years to cover 3 different dogs. Two dogs have had major health issues and Embrace has never questioned a claim and always paid promptly. Considering what the medical costs have been over the years and having the peace of mind to know I can make sure my pets receive the care they need, the insurance premiums are reasonable and well worth it. I wouldn't use any other pet insurance company. My sister uses Healthy Paws and has had constant issues.
Insurer: Embrace
By: Stacy
Great Customer Service and received surprise gift! :)
After purchasing, it was really nice to get a toy from Pumpkin in the mail! We were very surprised. Before purchasing a plan, I had some questions. The customer service representative was super knowledgeable and helpful! She processed our new plan while on the phone and made our sign up process so easy!
Insurer: Pumpkin
By: customer
Charged me a payment after my dog died and I cancelled the policy.
I had to put my dog to sleep and called the Monday after to cancel my policy. Two days later instead of getting the agreed upon refund they charged me another premium payment. I will say that one of their supervisors did promise to make sure the check would be in the mail. I have yet to receive the reimbursement for the appointment leading up to the final visit.
Insurer: Pets Best
By: Adam Minninger