210,291+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 210,291 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Claim processing needs improvement
Claim processing is slow and often claim agents miss documents already provided. Too often, I'd get an email saying I missed a document and had to reply with "No, the document was provided" for the claim to be thoroughly looked at and then it gets processes without me adding anything further. This all could have been avoided and quite annoying to deal with. Beside the claim processing issues, overall MetLife has been amazing to my pets.
Insurer: MetLife
By: Keilyn
Got denied insurance coverage for this…
Got denied insurance coverage for this claim. Was deemed a pre-existing condition when it was not. The doctor even said that it wasn't. Now all the visits to fix my pups stomach problem is not covered
Insurer: MetLife
By: customer
I love Embrace Pet Insurance
I love Embrace Pet Insurance. I've had Illness and Injury insurance for my cat since 2014. Embrace has been helpful and given me all the info I need to get his treatments reimbursed (sometimes I get reimbursement in 2 days!). If you have a pet, get Embrace Pet Insurance, it's worth it!
Insurer: Embrace
By: Tarre Beach
It was a quick response
It was a quick response
Insurer: MetLife
By: customer
I submitted the claim on Tuesday and…
I submitted the claim on Tuesday and reimbursement was deposited within a week! Amazing!
Insurer: MetLife
By: Julie Nelson
EASY TO USE AND GREAT DISCOUNTS
EASY TO USE AND GREAT DISCOUNTS
Insurer: MetLife
By: STEPHANIE
Carly was incredibly helpful and…
Carly was incredibly helpful and knowledgeable. She did a great job guiding me through the process of getting pet insurance for our new puppies and made everything easy to understand. I really appreciated her patience and support—highly recommend working with her!
Insurer: Fetch
By: Kramer