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Pet parents across the U.S. and Canada have left over 225,027 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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This is an amazing pet health insurance…
This is an amazing pet health insurance company! It is very easy to submit claims, they get reviewed promptly, and payment comes quickly! I wish human health insurance was like this!
Insurer: Pets Best
By: Raya Thoma
Annual maximum is horribly low
Annual maximum is horribly low for a lot of treatments/categories. I feel like I’m being robbed. Just got my EOB for an annual check up for my dog and less than half was covered.
Insurer: Pets Best
By: Amanda Pereira
Dental surgery
Healthy Paws insurance paid for a much needed dental surgery on my one year old Boston Terrier. He had 26 impacted adult teeth removed that presented with dentigerous cysts- a condition covered by our policy. Thankfully 80% of the costs associated with this life altering procedure were reimbursed and that allowed us to focus on comforting our little guy- not the money. Very grateful for good coverage and expedient claim approval.
Insurer: Healthy Paws
By: Jo
Quick & Easy Claim Submittal!Submitting the claim through MyEmbrace…
Submitting the claim through MyEmbrace with simple and quick! Thank you!
Insurer: Embrace
By: Wanda Suggs
Very easy to purchase
Very easy to purchase. Also appreciate the waiving of the waiting period due to existing coverage for my dog. Thank you.
Insurer: ManyPets
By: customer
I’m so grateful that my two Cavachons…
I’m so grateful that my two Cavachons are part of the Fetch by Dodo family. Thank you for being there for Charlie this year through his ACL surgery and rehab. Your service has been outstanding! The claims process is easy and seamless with the app. The customer experience at Fetch is exceptional and reflects your strong service culture.
Insurer: Fetch
By: Mary E
I purchased pet insurance with Pumpkin…
I purchased pet insurance with Pumpkin on 2/16/2023. I had an issue where my dog would not eat on 3/2/2022 and took her to the ER. I filed a claim with pumpkin and they denied it. Their reason stated was for a pre-existing condition. How not eating is a pre-existing condition blew my mind. They also said they needed vaccination records for 12/2022 when she was vaccinated on 11/2022. All they did was try to find a reason to deny my claim. I wouldn’t recommend anyone purchase pet insurance at Pumpkin. Will they use this situation to call everything a pre-existing condition now.
Insurer: Pumpkin
By: Your Daddy
Everything was fine and easy to…
Everything was fine and easy to understand. Except when it came to breed. We have mini Aussie doodles. I could not enter this. Had to call you to find out what to enter. Ended up entering miniature Australian Shepard mix.
Insurer: Spot
By: Customer
Excellent customer service
We've had the policy for almost 9 years (previously with another company), and just recently had to put our old man down. Pets Plus Us was great over the years. We've never had anything denied that shouldn't have been. On the contrary, they covered things we were warned might not be. Anytime I had to call in and speak to someone with a question, I found them very pleasant and helpful. 10/10 recommend, and we will get a policy with them again when we get another dog.
Insurer: Pets Plus Us
By: Eva