222,811+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 222,811 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
222,811 total
What are you looking for?
Most selected providers in "June, 2026"
This chart shows the distribution of the most selected pet insurance providers in June, 2026.
Providers with highest rating
19,945 reviews
11,316 reviews
5,805 reviews
55,033 reviews
15,250 reviews
Category with most reviews
This chart shows the distribution of review categories.
The outcome for one of our bills was…
The outcome for one of our bills was excellent. I will touch base with customer service and check out the results from one of our claims
Insurer: Trupanion
By: Nancy
I've had insurance for my dog since I…
I've had insurance for my dog since I got her 5 years ago. Thankfully, last week was the first time I needed to use it for her hospital visit. The process was simple as the office was able to submit the invoice directly. I was pleasantly surprised how much was covered.
Insurer: Trupanion
By: Christine Z.
If you have the budget, go somewhere else
Getting claims accurately taken care of is as difficult as pulling teeth, if I didn't have so many animals I'd switch to another insurance provider. Only one customer service rep ever helped me, the rest just drug on my issues and did not follow up. I've been trying to get a surgery approved for my medically fragile cat for months, despite 3+ vet recommendations and countless visits they won't respond to me.
Insurer: ASPCA
By: K E
Everything that you all do is…
Everything that you all do is absolutely amazing.
Insurer: Trupanion
By: Dennis
Very prompt and great communications
Very prompt and great communications
Insurer: Pumpkin
By: Shoko
Very enthusiastic and super kind
Very enthusiastic and super kind! I loved speaking with her and she made the process nice and easy.
Insurer: Fetch
By: Kailey
Co-pay tripled for long time customers
I spent over a decade with Healthy Paws. They asked me to post favorable reviews recently, during my pet’s ongoing health crisis. A few months later they forced a tripling of my co-pay (from them covering 90% to them covering 70%), while keeping my monthly premium at basically the same cost. They only agree to insure pets while they are young and more likely to be healthy, offering them an 80% reimbursement rate, meanwhile they slash the reimbursement rates on the more expensive older pets they insure. Since pre-existing conditions are not covered through any pet insurance, they have hostages in pet parents who trusted them, and now have no choice but to take the unfair treatment. Learn from my mistake. Find another pet insurance company. These people can no longer be trusted.
Insurer: Healthy Paws
By: A. M.
Samantha was excellent
Samantha was excellent! I had been going back and forth with multiple agents over the past week trying to understand an issue with my account. After lowering my cat’s coverage, the updated premium amount was not reflected in the app, which caused some confusion. Samantha took the time to thoroughly explain the discrepancy, clarify all of the policy changes, and answer my questions clearly. She even went above and beyond by reaching out to the previous agent I had spoken with and documenting everything in my account notes for future reference. Her professionalism, attention to detail, and commitment to resolving my concerns made the entire experience much smoother. Thank you, Samantha!
Insurer: Fetch
By: Mari
I have used Healthy Paws for my dog…
I have used Healthy Paws for my dog since he was a puppy 13 years ago. I was initially very impressed with the quality of service and customer service I received from the company, but Healthy Paws CS no longer exists. I have been trying to get a claim processed for 3 weeks, and the CS team keeps telling me someone will reach out and help, but it never happens. I have experienced this every time there has been an issue with my account. I always have the worst customer experience with this company - no one cares to help.
Insurer: Healthy Paws
By: Sarah Gunter