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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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I haven’t had to use this insurance
I haven’t had to use this insurance. I insured my dog at 8 months and he’s 2.5 years old now. Have filed no claims but notified that his premium increases shortly for almost $20 per month.
Insurer: Trupanion
By: Kelley Decker
Great information given!!
Great information given and ability to explain in great detail. I liked the fact that the rep I spoke with, had actually worked as a Vet Tech previously. Therefore, she was very informed on pet/vet experiences.
Insurer: Prudent Pet
By: Andrea Miller
This was our second claim on this dog…
This was our second claim on this dog this year and the claims process was much better. I am assuming this is because Embrace has already received all of the dogs medical history and verified that she is health through her records and Veterinarians. The first claim was a nightmare and took forever to resolve. Not satisfied to this day.
Insurer: Embrace
By: Anonymous
I had the pleasure of speaking to Kelsey
I had the pleasure of speaking to Cleo's Mom Kelsey from Fetch. Kelsey actively listened to me and empathized with my Service Dog Zeus. She even offered to expedite my claim review so that Zeus could have his next cancer treatment before Christmas. Amazing Customer Service
Insurer: Fetch
By: Erin Dotten
Kyann was fantastic
Kyann was fantastic! She made me feel heard, and respected. She went out of her way to reassure me that I was on the right path for my cat's health and wellbeing. Speaking with Kyann was a very pleasant experience, and she really made my whole day!
Insurer: Fetch Canada
By: Claudia Serre
I submitted claim it was processed and…immediatley
I submitted claim it was processed and my check is on its way. Quick, no issues. I wish my health insurance was this efficient.
Insurer: Spot
By: Anna Gilbert
Trash company
Trash company, had a policy for well over a year, they refused to cover an ear infection citing having record of it happening the year before during a time when I had coverage through their company. Claiming a routine minor illness is a “preexisting condition” canceled immediately. You should know before you sign up that if you do not maximize every dollar of a wellness plan as well it costs you more per year than they cover.
Insurer: ManyPets
By: Jordan Palys
Great service, Kind people
I've had nothing but good experiences with Pets Best! They process claims quickly and efficiently. When my puppy had a medical emergency, it was important and so comforting to have the 24/7 pet helpline to help decide what to do and where to go. I can't recommend Pets Best enough!
Insurer: Pets Best
By: Kaitlyn
Ease of submitting a claim and…
Ease of submitting a claim and timelines of completed claim.
Insurer: Spot
By: Dorothy Grosser
Figo experience
The process is easy and payments are made timely. Highly recommended to others
Insurer: Figo
By: Ron Richards