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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,974 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,325 reviews

4.9
Healthy Paws

10,787 reviews

4.9
Fetch

27,479 reviews

4.9
Pets Best

14,161 reviews

4.9
Trupanion

63,005 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

December 15, 2023

Anything to avoid paying

Basically if you have ever taken your pet to the vet before your policy took effect, you can be sure that trupanion will find a way to weasel out of paying anything for future issues. Ever had their eyes examined, anything in future related to their eyes will be “pre-existing”. Ever had their teeth checked, you can bet anything related to their teeth will forever be “pre-existing”. I’m sure if a serious accident ever occurred they’d find a way to say your pet already had a physical exam so any future injuries to their body will be somehow pre-existing. Only buy this insurance before your pet is born or ever attends a vet for the first time because they are weasels and snakes and won’t cover anything. Waste of money!

Insurer: Trupanion Canada

By: MW

Verified December 15, 2023

Process claims in a timely manner

Process claims in a timely manner

Insurer: Spot

By: DV

December 15, 2023

Monthly payments

Had this insurance for my Doberman for 3 years , 4 days ago, the first time I filed a few claims that I was holding due to the luck of time to deal with it. Today, I looked at my bank account and my policy went up from 233.00 a month to 309.00 amount .the original quote I got was 133.00. I really don't understand why his insurance is as high as mine. I did not received yet any reimbursement for the bills. So for now I gave 2 stars. Lets see what happens maybe I will change the review.

Insurer: Embrace

By: Orit

Verified December 15, 2023

Great experience and value of coverage…

Great experience and value of coverage for the premium paid. Walter has been with them for two years now while Betty was added six months ago. They need our love and coverage.

Insurer: Healthy Paws

By: Jesse

December 15, 2023

Excellent Trupanion Experience

I spoke with a very efficient and knowledgeable person named Ali. Ali helped me with everything I needed! Highly recommend!!!

Insurer: Trupanion

By: Debbie Welzel

December 15, 2023

Amazing service

Amazing service! It’s worth purchasing for any pet. It can certainly save you a lot of money. Unfortunately, unexpected accidents and conditions will strike your pet!

Insurer: Embrace

By: Yesenia Solis

Verified December 15, 2023

Reasonable rates.

Reasonable rates.

Insurer: ASPCA

By: Don

Verified December 15, 2023

Fair Although sometimes they take a while to…

Although sometimes they take a while to process a claim, I feel they are fair and pay according to the policy.

Insurer: ASPCA

By: LR

December 15, 2023

Great Value for the Premium Paid

Great experience and value of coverage for the premium paid. Walter has been with them for two years now while Betty was added six months ago. They need our love and coverage.

Insurer: Healthy Paws

By: Jesse

Useful
December 15, 2023

Just bad all around

I’m so disappointed with this company. It took almost 4wks to get the claim processed and I got less than half of the cost of my pets vet visit back. I haven’t gotten the money yet tho. Just the decision on how much they would pay. My step mom has Lemonade pet insurance and got her money back SAME DAY and she got the ACTUAL 90% back.

Insurer: Pets Best

By: Nicole Manchester

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