225,113+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 225,113 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Terrible company with terrible customer service and communication
No communication. Underwriting team sits on medical records longer than 30 days and sends no communication to give you updates. Multiple calls to try to get things resolved. This company seems to have no regard for their clients and their pets. There are plenty of other better pet insurance companies out there. If your employer offers this one, Id suggest you petition that they switch to another carrier as Nationwide appears to drag their feet on paying claims because they don't seem to hire enough employees to process them.
Insurer: Nationwide
By: M W
I haven’t used yet but all reviews show…
I haven’t used yet but all reviews show the insurance to be a great choice
Insurer: ASPCA
By: HERBERT JOHNSON
Tatiana Smith was terrific
Tatiana Smith was terrific. Knowledgable and patient. Answered all my questions quickly and showed me how to navigate the site. It was a pleasure talking with her! Chris Kondaki. Best friend of a big yellow Lab named Jackson who had a yeast infection.
Insurer: Fetch
By: christopher kondaki
Customer service
All my questions were answered in a friendly manner.
Insurer: Spot
By: Mary Torres
I just signed up so I do not have any…
I just signed up so I do not have any experience.
Insurer: ASPCA
By: Judy Collier
Absolutely the best
In her seven years, my dog has had multiple health issues, many were quite expensive. Healthy paws has paid every claim without any problems. Her medications have all been covered, some lifetime. She just had tplo surgery done by a board certified surgeon, the amount being $4700.00. I submitted the claim on a Friday, and the payment was in my account on Monday. You can’t get any faster than that. Thanks Healthy Paws, you are the best!
Insurer: Healthy Paws
By: Karen
Love this vet!
Mariah was great and my dog loves her. I am going to continue to bring her back.
Insurer: ASPCA
By: Jacey Avery
Not Impressed
Supposed pre-existing condition for a new issue. Not impressed.
Insurer: Pumpkin
By: customer
Excellent service all around
Working with Embrace Pet Insurance has always been a positive experience for me over the years I have had them as a pet insurance provider for our dog. Recently I had to file three different health issue claims and 4 Wellness claims. Staff responded in a very timely manner ( started processing all of them within 24 hours of filing) and each was resolved and paid out in less than 10 days. Staff is always responsive to any questions I've had and has even helped me with filing a couple of complicated claims. I would definitely recommend Embrace to any pet owner.
Insurer: Embrace
By: New customer