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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Need to improve communication on the…
Need to improve communication on the processing of claims! Need to notify from time claim has been approved to payment sent date!
Insurer: Spot
By: Randy Hernandez
Claims processing is quick and…
Claims processing is quick and efficient. Had my reimbursement within a week.
Insurer: Spot
By: Kelly L
Ladybug is protected!
Was easy to sign up, very understandable for the benefits covered and am happy that my little Boston Terrier puppy “Ladybug on a Pansy” is now covered.
Insurer: ASPCA
By: Ryan Uhrich
It is nice how Pets Best informs you…
It is nice how Pets Best informs you about how the claim is progressing. Apologizes, for any delays.
Insurer: Pets Best
By: J.J. Lewicki
Super simple to submit claim.
Super simple to submit claim. Quick reviews of claims too!
Insurer: Embrace
By: Mary Stovall
I tried to get a pre-estimate from Pets…
I tried to get a pre-estimate rom Pets Best prior to what would be done SO I WOULD KNOW in Pets Best would pay on any line times indicated and they stated it could not be done. This would have been a major indicating factor if I could afford to done at this time. WHICH I CAN NOT AND SHOULD NOT HAVE PROCEEDED, DUE TO MY MEDICAL ISSUES AND BEING ON MEDICARE (CONVERTED AFTER I WAS DEEMED TOTALLY DISABLED). So, I got doubled whopped as I had to use a Care Credit Card and the card from the vet, so I now 2 EXTRA PAYMENTS coming out of my medicare check, now 2 places will NOT GET PAID each month causing me more hardship. Pets Best only approved less than 195.00 on the charge or my pet that had a total bill over 1300.00. The insurance has constantly gone up and seldom paid any submitted claims, and continually kept asking for more documentation to support claims.
Insurer: Pets Best
By: marsha hill
Stress-Free!
The best pet insurance I have ever come across! Everything is very straightforward and simple to navigate, whether it be clearly understanding your policy or filing a claim. Very grateful for its ease and how quick claims are reviewed. Thanks, Lemonade!
Very easy to set up
Very easy to set up insurance for our new kitties. We were transferring from breeder to ourselves.
Insurer: Trupanion
By: Cheri Hins
Was very thank to have Mrs Katt work…
Was very thankful to have Mrs Katt work with me and explained things I didn’t no was very easy thank u give her a gift card lol
Insurer: PetPartners
By: Leonardo Welborne
I had a wonderful experience working…
I had a wonderful experience working with Member Experience Associate Kyann LeViner today! She was incredibly kind and thorough and quickly answered my questions and directed me to the right department! Thank you Kyann!
Insurer: Fetch
By: Becky Kirsch