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Beware their rate hikes for no reason
The processes are easy and reliable, but as with any insurance company, Metlife raises the rates A LOT on a yearly basis with absolutely no additional benefits. It's greed, 100% on the company's part.
Insurer: MetLife
By: Juliana English
Easy to make a claim
Easy to make a claim, fast response, straightforward answers about what's covered.
Insurer: Trupanion
By: Hailey Fuqua
Kevin was super helpful and took the…
Kevin was super helpful and took the time to answer my questions. He made everything simple and explained things well.
Insurer: Nationwide
By: Tracy
Insurance You Can Count On - A TRU must have!
Like all insurance, you have it for worst case scenarios but you hope you never have to use it. Pet insurance is something that I got with my second dog, because I made the mistake of not having it for my first and learned the hard way. My dog is 7 and has never had any major issues, until recently. She is a French bulldog and ate something she shouldn’t have. She ended up needing emergency surgery to remove the object and save her life. The cost was outrageous, and Trupanion came through and covered what the policy stated. I am beyond grateful to have Trupanion, and will never go without a Trupanion policy on any pet I own in my entire lifetime. The vets all made comments about how amazing this company is and not to worry because their experience with their clients and Trupanion was exceptional, even compared to other insurance carriers. Nobody should ever go without Trupanion pet insurance, our pets are our family members and the tragedy of not having this policy in place would have either cost me my dog, or an economic hardship. Thank you so very much, Trupanion!
Insurer: Trupanion
By: Michelle DiBenedetto
Quick response times on all claims.
Quick response times on all claims.
Insurer: Pumpkin
By: Donna
I’m very thankful…
I’m very thankful for knowledgeable, patient customer representatives!
Insurer: MetLife
By: ML Meyer
Horrible i sign up with this insurance…
Horrible i sign up with this insurance 6 months ago i paid they misleading me about claim My dog had allergies and they give him medication it’s expensive i send the invoice won’t cover it just imagine $93.00 dollars they won’t pay what happen if surgery horrible customer service before you buy the policy you hear all good after they don’t know you don’t buy anything from this company
Insurer: Spot
By: zine Bentoudja
They deny legitimate claims
I feel like they do everything possible to avoid paying claims, while constantly raising my rates. I had to pay over $10K out of pocket for my dog's orthopedic issue. They also refused to pay for my cat's emergency constipation issue. And if they can't weasel out of paying, by the time they remove all of the things they won't pay for, I get a pitifully small check.
Insurer: Trupanion
By: Dr. S