219,411+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 219,411 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Great prices
My aunt told me to come here for my dogs insurance that the price is great
Insurer: Pumpkin
By: chelle
I'd Have Lower Out-of-Pocket Expenses Without the 'Insurance'
BLUF: I will be cancelling this insurance. Why? Because I recently filed more than $8,000 in claims that resulted in a $380 reimbursement. First, the claims took 2 weeks to process -- time that they clearly spent trying to figure out how to reject each individual compoent of each claim. Out of $8308.70 in claims, they paid $380 -- and that's after the $76/month in premiums, totalying $912. One of the claims that they denied was the dog's spay procedure; the reason for rejection was, "The maximum Wellness amount for these services has been previously paid for this policy term." That's funny, as I do not recall having spayed my dog more than once EVER, never mind more than once this policy term. That explanation, "The maximum Wellness amount for these services has been previously paid for this policy term," is repeated over and over and over again in their explanations of benefits, resulting in 7 out of 9 vet visits receiving $0 reimbursements, and a single $4,193 claim -- which included the (one and only) spay procedure -- qualifyiung for $205 in reimbursements. In short, for more $900 in premiums, they paid for less than $400 in claims. I actually would have saved money if I didn't have pet insurance. And this was a year of high vet bills; in a year of lower vet bills, they would presumably pay even less, resulting in more out-of-pocket expense for me. And that is why I am cancelling this insurance (once I receive the $380 that they've agreed to pay).
Insurer: Pets Best
By: VS
Pumpkin paid my claims in less than 48…
Pumpkin paid my claims in less than 48 hours.
Insurer: Pumpkin
By: Mai
Ease of Application.
Ease of Application.
Insurer: MetLife
By: Louis Doores, Jr.
Easy online usage and good coverage
Easy online usage and good coverage
Insurer: Nationwide
By: customer
App Based
I submit any claim from my veterinarian to MetLife Pet Insurance and eventually get a response back either good or missing notes from the vet. Nice my insurance refund is added to my PayPal account. Sometimes a little difficult to find and upload files from the iPhone.
Insurer: MetLife
By: customer
My experience is  slow to pay always…
My experience is  slow to pay always looking for a way to get out of paying after over 14 years of paying my monthly premium. When I submit a bill they say well it’s eligible for review. Then days go by.  my vet sent them a bill directly over half a month ago Trupanion says we’re waiting for information from your vet. My vet says they’ve already sent everything two weeks ago. If you look at the top 10 that insurance companies, Trupanion is not on the list.
Insurer: Trupanion
By: Kirt Bell
This company is a complete scam
This company is a complete scam. Prepare to have none of your claims approved. Dont waste your money here
Insurer: Pumpkin
By: Lo
Absolutely horrendous company
Absolutely horrendous company. Incompetent support staff. They will deny every claim after paying them for years. Do not waste your money or your time here.
Insurer: Pumpkin
By: Lala Adel