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After one year they doubled my monthly charge
I have been with them one year. My monthly bill was around $68. My dog is two-years old. But next month my monthly bill goes up to to $141, more than doubled. When u did try to process a claim, they wanted more information each time, fighting me to get a refund. Poor form, Embrace. I left due to service and extreme increase in the monthly charge
Insurer: Embrace
By: Leslie Mowers
Lots of documentation but worth it in the end.
There is a lot of required and/or specialized documentation. I guess I get that, but I was asked a couple of times for things that I had already sent itn. One thing I didn't like was that they wanted me to submit all the records our dog ever had, going back to his birth. Once I got all that straightened out, things went very smoothly. My first claim all went to deductible, and the second went mostly to deductible. After that, they paid quickly and seemlessly. My next review will probably be higher since the initial documentation is complete.
Insurer: Fetch
By: Russ
Always a positive experience
Always a positive hassle free experience.
Insurer: Fetch Canada
By: Danny S
Great communication and quick response
Great communication and quick response. Our Doodle puppy had to be taken to the emergency vet when she swallowed a sock. The vet was cooperative as well and sent the itemized bill to me and I forwarded it to Embrace. Reimbursement was timely and I wasn't given a hard time.
Insurer: Embrace
By: Customer
Quick refund of insurance claim
Quick refund of insurance claim. Easy process for submitting claims.
Insurer: Fetch Canada
By: Roseanne Locke
Quick payment after submitting invoice.
Quick payment after submitting invoice. Covers what they say they will cover. Great to deal with.
Insurer: Fetch Canada
By: Terry Owen
Embrace is an awesome pet insurance…
Embrace is an awesome pet insurance company. Every claim I submitted was taken care of right away. We feel very blessed to have them behind our pets care. Customer Service is excellent!! All of the Customer Service reps have been very kind, professional, and answered every question right away.
Insurer: Embrace
By: Rick Vance
Considering insuring your pet? Try Fetch
Fetch is a comprehensive emergency insurance that recently added wellness as an option to policies [ I added it at renewal]. Grateful to have Fetch on our side. After a year, my dog required emergency surgery and Fetch covered their percentage promised in my policy. Very grateful my dog was insured. Emergencies are unexpected!!
Insurer: Fetch
By: Sheila McCarty
The process was super easy and the rep…
The process was super easy and the rep that helped was very friendly and efficient in helping me get set up! This is the second round of dogs we’ve insured with Trupanion, wouldn’t use any other insurer!
Insurer: Trupanion
By: David
Emmett
Great pet insurance, not only for ease of having pet protection, pet surgery, and knowing pet will recover at home and also ease on us financially as we are retired and not worry about costs