223,914+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 223,914 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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My customer service rep was kind and…
My customer service rep was kind and knowledgeable and walked me through the whole process. Thank you Chad!
Insurer: Nationwide
By: Nancy Hart
Quick reliable service Simple easy…
Quick reliable service Simple easy to follow directions on claims Immediate feedback
Insurer: Fetch
By: Ann Ahearn Avitabile
Our questions were answered courteously…
Our questions were answered courteously and we were able to make an informed decision regarding the care for our little dog.
Insurer: Pumpkin
By: Terrance
Each time I called to check on a claim
Each time I called to check on a claim, or ask a question everyone was so helpful and easy to talk to. I appreciate all their help and consideration.
Insurer: Fetch
By: Ann
I didn't expect to be reimbursed very…
I didn't expect to be reimbursed very much and was pleasantly surprised. I am glad there is insurance for pets because now we can take care of them without the worry of how much it cost. One note: I wish they would cover grooming for long-haired cats. Our cat has to get a lion cut twice a year due to matting issues. It is $300 every time. I would like to get her groomed more often but I always cringe at the cost. She has a curly undercoat and is a spicy cat when it come to grooming. The veterinarians need to teach their customers.
Insurer: Fetch
By: Renee
Couldn't find employee id
Couldn't find employee id
Insurer: MetLife
By: Jonathan Nelson
Very fast response time and great…
Very fast response time and great communication
Insurer: Pumpkin
By: Michael
Great communication with Customer…
Great communication with Customer Service. Answered all my questions and assisted me with filing a claim
Insurer: ASPCA
By: Rhonda Lands
I’m not completely happy
I’m not completely happy. It takes a long time to receive payment. I submitted 4 claims on 6/30 and the 3 smaller ones were reimbursed quickly. The 4th which is larger due to our annual teeth cleaning is still “processing.” The app is not user friendly either because you can’t type messages or narrative about your claims or requests for follow up. I literally have to type out a document and attach it instead of being able to access a text box like I’m doing right now to make this feedback comment on my service experience. Fortunately I hardly max out my payout allotments each year (means a healthy dog!) but my premiums go up drastically each year. Instead you add more “spend” allotment as a carry over. I’d rather the premium savings each month but when I’ve asked this I’ve not been welcomed with help.
Insurer: MetLife
By: customer