154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,226 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,336 reviews

4.9
Healthy Paws

10,802 reviews

4.9
Fetch

27,500 reviews

4.9
Pets Best

14,169 reviews

4.9
Trupanion

63,015 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified February 10, 2024

Cant find email to send a complain

Cant find email to send a complain. Can only call through M-F on a certain time. Need further explanation on one of my claims.

Insurer: Spot

By: ANNA

Verified February 10, 2024

We are new to Spot

We are new to Spot - very slow processing claims

Insurer: Spot

By: David

Verified February 10, 2024

Quick turnaround!

Quick turnaround!

Insurer: Spot

By: Justyna Kujtkowska

February 10, 2024

Great Customer Service

I’ve had fetch pet insurance for probably half a year now and I haven’t really utilized it until recently, but the customer service is very good. I’m not gonna mention any names obviously but the support team members I was talking to yesterday was very helpful, caring, enthusiastic and just all around helpful in the entirety of the call. I really enjoyed talking to her and she made the process really smooth and easy, hope she get rewarded for her service.

Insurer: Fetch

By: Chandler Harris

Verified February 10, 2024

I have a dog close to me named Benji

I have a dog close to me named Benji. This insurance company helped him stay with me. I highly recommend this pet insurance company.

Insurer: Embrace

By: Tiffanie Mai

Verified February 10, 2024

Spot is so easy to use

Spot is so easy to use! I submitted my claim on a Friday and by Wednesday I had been reimbursed for my pups vet bill!

Insurer: Spot

By: Katie Hinsch

Verified February 10, 2024

quick turnaround time with…

quick turnaround time with reimbursement.

Insurer: Spot

By: Chad Krikorian

Verified February 10, 2024

Embrace always responds and processes…

Embrace always responds and processes claims promptly.

Insurer: Embrace

By: Carrie Moore

Verified February 10, 2024

Great customer service .…

The people in customer service are very kind and helpful. I taken my dog for her check up which went great. Sent in my Claim, and received my reimbursement in 3 days. Very impressive.

Insurer: Spot

By: CHERYL THOMAS

Verified February 10, 2024

They did exactly what they said they would!

My first claim went exactly as it should! Got my direct deposit within 2 days!

Insurer: Spot

By: Michele S

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