225,012+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 225,012 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Great customer service!
I was able to complete my sign up over the phone. Excellent customer service.
Insurer: Trupanion
By: Mary
I like that a real person talks to you without a million prompts
I like that a real person talks to you without a million prompts
Insurer: Trupanion
By: Jean
I have never had an issue at all with Truepanion and I am so glad that I have pet insurance with a reliable company such as Truepanion for my furry friend.
I have never had an issue at all with Truepanion and I am so glad that I have pet insurance with a reliable company such as Truepanion for my furry friend.??
Insurer: Trupanion
By: Jennifer
Good Customer Svc
Good Customer Svc
Insurer: Trupanion
By: Kathy
Major slowdown in claims reimbursements
For some reason the claims are showing up more than a week after being submitted lately and it has been difficult to tell if it has even been received because the notifications aren't always sent out. For most of April I couldn't see any claims through the app, and then our premium just increased by $20 a month, while we're waiting much longer to be reimbursed. It has been great until this past month.
Insurer: Trupanion
By: Jennifer
Excellent, timely processing of claims.
Easy to submit claims, and they are handled efficiently and fairly.
Insurer: Trupanion
By: Ivan
Customer support is helpful & understanding.
Customer support is helpful & understanding. Trupanion is sensitive to the nuances of my dog's particular care.
Insurer: Trupanion
By: Jocelyn
10% less coverage now. Not Happy.
Claims are taking longer to process, even for repeat treatment for ongoing conditions. All of a sudden after over 13 years covering the same dog there is a 10% co-insurance deduction so now my policy covers 80% of the bill instead of 90%. I'm not happy about this.
Insurer: Trupanion
By: Eric
Pet Insurance is outstanding
Your company is the most knowledgeable, professional caring company any pet owner should purchase. Nothing less than outstanding.
Insurer: Trupanion Canada
By: Enis
Commentaire
Très bon service et bonne écoute.
Insurer: Trupanion Canada
By: Sylvie