225,012+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 225,012 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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I was frustrated when my address kicked me out of the enrolment. When I called the woman who answered the phone and helped me was SUPER nice and explained and did the paperwork for me.
Insurer: Trupanion Canada
By: Kelly
met life pet insurance is great
i recommend met life pet insurance to anyone who wants to insure their pet
Insurer: MetLife
By: alex
Many Pets made a stressful experience easy. Great costumer service!
Great company that displays customer service through compassion in all of our interactions!
Insurer: ManyPets
By: customer
Stephanie was a great help explaining…
Stephanie was a great help explaining the policy. Only issues I had is the the hours are from 8am-4pm. It was difficult to call within those times while I’m at work
Insurer: Prudent Pet
By: Ernesto and Yasmarlyn Mejia
The customer service team was excellent…
The customer service team was excellent and listened to my concerns. The main issues that I noted were that all the paperwork sent in by the vets was misplaced, and then I was notified that the claim was to be canceled and other notes through email. I had to contact the customer service team directly to resolve the paperwork issues and get the claim correctly processed. Otherwise, the claims process was simple, and once the issues were solved, the processing was quick and straightforward.
Insurer: Pets Best
By: Aubre
The claims process was fast and easy
The claims process was very easy and reimbursement was on time. $10,000 surgery on left rear knee was reimbursed and then some for followups.
Insurer: Embrace
By: David Williams
My puppy had a surgery on her left back knee
My puppy had a surgery on her left back knee. I paid cash out of pocket for the surgery. Embrace Pet Insurance reimbursed me every penny. Please make sure you have all your medical records it’s important to get your reimbursed.
Insurer: Embrace
By: Areefa Booklall
PetBest has taken care my pup Bruno and…
PetBest has taken care my pup Bruno and I. I can express how much support I’ve had from them.
Insurer: Pets Best
By: Arturo Frias
Absolutely horrible
Absolutely horrible. They will happily take your premiums, but pay little or nothing. They require every record of every sneeze and bite of kibble your pet has ever had. And when you send it, they will lose what you sent, close the claim without paying a penny and say nothing. When you re-file, they will lose your records and only if you call repeatedly will they magically find your information. After that they will ask for records from before your pet was born. If you’re persistent, and you’re lucky, they might give you back $50 on a $700 claim after you pester them for several months and threaten legal action.
Insurer: ASPCA
By: Unhappy customer