154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,927 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,325 reviews

4.9
Healthy Paws

10,780 reviews

4.9
Fetch

27,472 reviews

4.9
Pets Best

14,160 reviews

4.9
Trupanion

63,001 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified February 16, 2024

First claim

First claim. Very easy to submit and completed quickly.

Insurer: Spot

By: SG

Verified February 16, 2024

Fantastic Company for Pet Insurance

The insurance for our now 1 year old dog is very affordable and we like that. The claims that we submit are paid within a week or less. I even forgot to submit my last claim of 3 months ago and just did it 3 days ago and the claim was processed and paid today. What an awesome company to be working with!! We couldn't be happier with Spot Pet Insurance, we know we chose the right insurer for our pet.

Insurer: Spot

By: Fran Jacques

Verified February 16, 2024

This is the first time I've ever…

This is the first time I've ever invested in Pet Insurance. I tended to believe it would be more hassle than it was worth to get claims submitted and covered, but after doing some research I chose Embrace and I'm really glad I did. I've submitted a few claims for minor issues and have been reimbursed for all covered costs after having reached my deductible. The claim submission process is super easy and straightforward and my claims have all been processed in what I consider to be a timely matter with no hassle or pushback. Excellent coverage and customer service.

Insurer: Embrace

By: Jamie H

Verified February 16, 2024

Information from the veterinarian

Information from the veterinarian

Insurer: Trupanion

By: Brenda

February 16, 2024

Great company to work with

MetLife Pet Insurance has been so easy to work with. If you take a photo of your paperwork and send it to them, you can get your claim filed very quickly. They usually have a response in just a few days and will deposit the reimbursement directly into your bank. If you have any questions, I have consistently been able to reach a live person on the phone who has been able to answer all questions. Very happy we have pet insurance through this company!

Insurer: MetLife

Veterinarian: Peninsula VCA

By: Fran

Useful
Verified February 16, 2024

Great customer service!

I liked the options in coverage and they were easy to work with. I had a question and so I called the number. I expected to get a recording or a call center with someone I could hardly understand. But to my surprise, I got right through, I got a human who was very easy to understand, was very knowledgeable and helpful and helped me very quickly. I loved that! The coverage looks good. Hopefully I’ll never need it!

Insurer: Prudent Pet

By: Susan M.

February 16, 2024

Great customer service when I had questions about my claim.…

Great customer service when I had questions about my claim! Everything was throughly explained to me in detail!

Insurer: Pets Best

By: Shelbi Sullivan

February 16, 2024

Josh was very helpful with setting up…

Josh was very helpful with setting up my new policy with fetch.

Insurer: Fetch Canada

By: Tanya Sprague

Verified February 16, 2024

Spot insurance processes my claims…

Spot insurance processes my claims quickly and keep me informed of any issues.

Insurer: Spot

By: Brenda Littlefield

February 16, 2024

There is no better pet insurance provider on the market!

We have 2 dogs enrolled in Healthy Paws insurance, and unfortunately one has had to have multiple surgeries the past few years. The entire claims submission and reimbursement process has always been smooth. Healthy Paws even reached out to us to check in our dog after his most recent surgery, which we really appreciated. We are forever grateful for Healthy Paws and cannot recommend them enough for your pet insurance needs. We did a lot of research up front on the best company to go with and based on that along with our actual experiences, I truly do believe they are the best in the business.

Insurer: Healthy Paws

By: Michael

Useful

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