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Easy claim submission
Very easy to submit claims with the SPOT app. Very quick turn around after submission. They take the stress out of caring for your pet.
Insurer: Spot
By: R. Hagerty
claim
the turn around for a claim was unbelievably easy and fast.
Insurer: Spot
By: Donna Vaccaro
I can’t express what a great company…
I can’t express what a great company this has been. Placing claims was easy and they paid super fast. Their explanation of benefits are easy to read and funds were placed directly into my checking which made it so convenient. Unfortunately my pup had an injury and cancer that ended her life in just 3 weeks. Expenses were significant but the reimbursement by Spot was quick so the financial hit was minimal and allowed us to provide her with the best care available. I highly recommend purchasing a policy with this company and if we decide to bring another fur baby into our household, I will definitely go with this company again. Thank you Spot for being all you promised!
Insurer: Spot
By: elva gray
So far so good
So far so good, there was an error, but it looks like the claim is being reviewed. They seem to be on top of things and it was pretty easy to file the claim and ask for it to be reviewed.
Insurer: Spot
By: Debra H.
Surgery #2
Our pup Bender had his second leg surgery Early this month and once again, Embrace insurance handled our claim quickly and efficiently! Great Job!!!
Insurer: Embrace
By: Terrance Owens
Pets Best always takes care of most of…
Pets Best always takes care of most of the bills. I love it and I'm fixing to add my new puppy Princess. Pets Best never gives me any problems and the reimbursement is pretty quick.
Insurer: Pets Best
By: Carlos Sosa
emergency cancer tumor surgery
My dog had a bite from a neighbor dog and a recently discovered cancerous tumor and required surgery, CT scan and other testing. I was as easily able to submit the claim and monitor the progress of the claim. It was resolved quickly and I was notified and received the payment shortly thereafter. I am thankful for pet insurance and the easy process for submitting the claim.
Insurer: Spot
By: Vale B
The used to be the best, I don't believe that's true anymore ......
Been with Trupanion over a decade. For probably 8 years i never had an issue. But over the last few years it's been pretty terrible service. Specifically their claims department. They will blanketly deny claims saying a form is missing or provide some excuse and hope you don't fight back. It's happened several times now. Most recently my claim was denied for not having an itemized invoice attached and they sent me instructions how to download an itemized invoice from chewy. Only problem was THAT IS LITERALLY EXACTLY WAS WAS ATTACHED TO THE CLAIM THEY DENIED! So they denied my claim saying i need to download an itemized invoice from chewy, and attached to that denial was my itemized invoice that i had downloaded from chewy. I called, argued, i provided not a single additional piece of documentation and VIOLA now all of the sudden my claim was magically approved. Wait .... i thought it was missing data? They do this now just blanketly deny claims and hope you don't push back. I just had 3 claims denied. Find a different provider.
Insurer: Trupanion
By: Kevin
Worst Insurance Experience in my Life
Pets Best is the absolute worst insurance company I have ever dealt with. For forty years, I have had positive experiences with Blue Cross, AAA, Nationwide and more companies for every aspect of my life. Pets Best stands out as the most unscrupulous entity I have ever dealt with. They delay processing of every single claim. Then they attempt to deny every single claim, causing our busy Veterinarian practice to have to contact them to debate why certain tests and procedures were completely necessary for the well being of our beloved pets.. Pets Best phone staff are not well informed, their computer system is outdated and they are unethical with their dealings. One operator told me that because one of our pets went through an illness, she was red flagged for dismissal of her policy if our payment was ever even one date late as they wanted to "get rid of her". We are preparing a complaint for the State Insurance Commissioner. We go to the best Veterinarian practice in our County. They have thousands of clients as they have numerous specialists and cutting edge facilities. Their staff tells us that all of their clients who have Pets Best have the same complaints and that clients are happy with other carriers- especially Nationwide. We have signed up our younger Pets with other insurance companies and they are vastly better in every area.
Insurer: Pets Best
By: Alexandra
Best pet insurance for your fur babies
Best pet insurance for your fur babies! Quick response to claims and quick on refunds.
Insurer: Spot
By: Iggy Sanchez