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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Quick and Simple
Though I wish my cat would stop getting abscesses that require claims, it was quick and easy to submit my claim online. My percentage back was deposited in my account quickly, in plenty of time to be there when the credit card bill is due.
Insurer: Spot
By: Bonnie
I am so grateful to have Pets Best…
I am so grateful to have Pets Best insurance for my dog, Badger. Dealing with a dog who has cancer, is hard enough without having to worry about the financial burden on top of it. All of my claims have been handled fairly and quickly.
Insurer: Pets Best
By: Karla Anderson
Covered as expected but long processing time
Everything was covered as expected however processing time was quite long (about 3 weeks)
Insurer: Pets Best
By: Chris Caswell
Helpful n quick in filing claim
Helpful n quick in filing claim
Insurer: Figo
By: customer
As with any or most insurances
As with any or most insurances, embrace tries to find reasons to reimburse the least amount possible. Not a surprise. Just corporate America being corporate America. Reply: they will go back to a wellness visit 11 months ago and try to find words to justify not paying for an acute symptom 11 months later. That's who this company is. Beware folks.
Insurer: Embrace
By: Eduardo Scortegagna
Good value for the money
Very fair price good coverage
Insurer: Embrace
By: Linda R
so thankful for Spot pet insurance!
I used my pet insurance for the first time when my dog had a lump removed that we thought was potentially cancerous. Thankfully, it was not, however his incision was right under was his armpit and kept opening up. We did a revision and finally left it open with daily dressing changes. It was a stressful situation to begin with but also expensive! Thankfully my pet insurance covered it and significantly helped cover the cost of his many trips to the vet. Thankful for finding this company and they have been so great to work with! The turn around time for claim approval was quick too.
Insurer: Spot
By: Brooke
I’m changing my 1 star to a 5 star…
I’m changing my 1 star to a 5 star because after digging into the matter and working with Lauren, we resolved the issue. Lauren was very helpful and compassionate. Just wish I’d have called sooner.
Insurer: Fetch
By: Lori Barski
Staff were very helpful in helping file…
Staff were very helpful in helping file these claims
Insurer: Prudent Pet
By: Greg Scott
Paid the claim, no hassles
Reimbursed me almost the whole bill.
Insurer: Figo
By: Robert