210,193+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 210,193 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.

210,193 total


Most selected providers in "March, 2026"

This chart shows the distribution of the most selected pet insurance providers in March, 2026.

Providers with highest rating

Embrace

19,757 reviews

4.9
Healthy Paws

11,028 reviews

4.9
Fetch

5,327 reviews

4.9
Trupanion

55,032 reviews

4.9
Pets Best

8,891 reviews

4.9

Category with most reviews

This chart shows the distribution of review categories.

Verified March 27, 2026

Received payment quickly.

Received payment quickly.

Insurer: MetLife

By: Paula Meyer

Verified March 27, 2026

Super quick turnaround

Although I wasn’t able to upload all claim documents through the app (sizes too large) When I called to ask how to submit the rep was super helpful, sweet and professional. It was such a quick turnaround from submitting to receiving our claim check my husband and I were so shocked. Thank you!

Insurer: MetLife

By: Angelica

March 27, 2026

Simple Process

Submitted a claim for my dog's dental work. They responded within a reasonable amount of time and clearly explained what they were/weren't covering and why. The process was simple, and the explanation was clear.

Insurer: Pets Best

By: Shelby

Verified March 27, 2026

quick sign up process and the quote was…

quick sign up process and the quote was very reasonable

Insurer: MetLife

By: Diron Hicks

Verified March 27, 2026

The submission process is so simple

The submission process is so simple. And the payment comes so quickly. Everything works seamlessly.

Insurer: MetLife

By: H Miller

Verified March 27, 2026

Insurance as it should be!

The process for submitting and receiving payment on my claim was very easy, and incredibly quick. The website was easy to navigate and the instructions for submitting a claim were clear and easy to understand. I filed the required information as explained in the claims process. My claim was clearly covered and was reviewed and processed very quickly. This is insurance as it should be, bravo!

Insurer: MetLife

By: customer

March 27, 2026

Worst customer service and experience

Signed up for a policy a they sent a medical records summary claiming because our puppy swallowed a toy that required no medical intervention l, no future ingestion accidents would be covered. Very rude customer service associates and rude and condescending manager. A dog swallowing a piece of cotton or a toy and it happening again should not be viewed as a pre-existing condition? Puppies swallow things. Before you make a decision Check out pumpkin pet insurance. They pay vet directly and understand accidents happen. With pumpkin if an incident happens after 180 days they will cover the same type of accident. Trupanion comments this issue is concerning but even after speaking with a manager who was rude nothing changed. Seriously know the information before you sign up for a policy.

Insurer: Trupanion

By: Blake Rhyne

Verified March 27, 2026

Claims made easier

The process of submitting a claim is faster and easier than ever. Our claim was processed quickly. Thank you!

Insurer: MetLife

By: Hopkintonrunner

March 27, 2026

Beagle back injury

My beagle injured her back while playing ball. We got an estimate of $12,000.00 for her MRI and surgery. I paid for her care with my credit card and submitted a claim to PetsBest. In roughly 3-4 weeks my claim was approved and the funds were deposited in my bank account about a week later. My beagle is 10 years old and we are not wealthy. We had to have a serious conversation about what to do because of the cost of her treatment. Thankfully we made the right choice and PetsBest helped save my beagle from an end we didn't want. I am very happy with PetsBest and would recommend them to anyone.

Useful
Verified March 27, 2026

Easy access over the Internet with…

Easy access over the Internet with complete coverage instructions

Insurer: MetLife

By: James Heckman

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