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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Good customer service!
The representative was precise and provided the necessary information to help me make a decision.
Insurer: Trupanion
By: Magali
They process claims promptly and easily.
They process claims promptly and easily.
Insurer: Spot
By: Cheryl Sena
Quick response to claims
Quick response to claims. However I couldn't easily identify the deposits you made to my checking account !!! I had to call my bank to see the origin of the deposits
Insurer: Spot
By: Gloria M Smith
Kyann is a great rep
Kyann is a great rep, very helpful, patient, and knowledgable. I highly recommend working with her.
Insurer: Fetch
By: Tammy
The customer service reps were easy to…
The customer service reps were easy to understand and din not push the most expensive plan on me. They were pleasant to deal with and made the whole process pleasant.
Insurer: Fetch Canada
By: Kevin Scott
Honest & Good Company
Easy process & company to deal with. Hardest part is getting your vet to send over everything they need. Definitely will recommend!
Insurer: Pets Best
By: Kelley McCraley
Quick and painless claims process
Quick and painless claims process. Love the customer service as well!
Insurer: Embrace
By: Mike Frantz
You process claims and explain outcome…
You process claims and explain outcome very quickly. The communication to your customers to keep us posted on claims submitted is impressive.
Insurer: Embrace
By: Patricia Winborn
End result was appropriate but the…
End result was appropriate but the claim took 40 days to process after the point where Embrace possessed all of the required information.
Insurer: Embrace
By: Ron Langer
Quick turn around on claim processing.
Quick turn around on claim processing.
Insurer: Spot
By: Shari