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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Metlife has been great
Metlife has been great, they process claims quickly and when I have had to speak to someone everyone is very pleasant but most of the time I do everything on the app
Insurer: MetLife
By: Jessica
So Thankful I Chose Metlife
They corrected everything when it wasnt right and answered the phone rather quickly. Great service, amazingly priced i mean this is the best pet insurance policy and pricing and claims are paid out quickly and easily.
Insurer: MetLife
By: Devon
I would have given 5 stars but there…
I would have given 5 stars but there was discrepancy with my last claim. I have been getting successful payouts over the past year on Rx food and medications, but all of a sudden they were getting denied because my pets name was not on the invoice when past invoices did not have my pets name on the invoice. Why the change now? I was given no explanation why this changed.
Insurer: MetLife
By: customer
Great rates
I was thinking of buying pet insurance. I shopped around and Found Fetch to be the most reasonable. I still had questions about the policy so I called in. Josh did a great job explaining how the policy works. He answered all of my questions so I purchased the policy for my pet.
Insurer: Fetch
By: April
I’m very happy with our spot pet…
I’m very happy with our spot pet insurance. Their customer service is very helpful. They process the claims quickly!
Insurer: Spot
By: Wendy Bergman
Great pet insurance!
Great pet insurance! Outstanding customer support.
Insurer: MetLife
By: Laura Soman
Fast response
Fast response, recommend to so many friends I have got a whole dachshund group with 100+ dachshunds. I should be getting refer bonus
Insurer: MetLife
By: customer
Pet Insurance Complete!
Pet Insurance Complete!
Insurer: MetLife
By: Cheryl Lytle
Customer experience
Customer experience wirh all of the representatives at metlife. Plan offered and price
Insurer: MetLife
By: Nancy Baumeister