220,075+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 220,075 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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4 out of 5
Normally I would put this all the way up to five, but recently there's been some sort of technical issue with their website. A month ago I have been unable to login to my account from a computer browser. Doesn't seem to matter if it's chrome, Firefox, or edge. I put in username and password and it goes to 403 Forbidden error, due to Microsoft Azure App Gateway. This naturally makes it hard to submit claims, etc. I had to download their app to get access to my account. I prefer the web browser as it allows easier access to vet bills to be added for claims. This is a recent issue, 2026, but this is going on six weeks now where have to rely on their app to access my account. Claims, support is all top notch otherwise. Highly recommend, but really need to get the online portal functioning.
Insurer: Pets Best
By: Craig Taylor
Sales rep made me feel secure since I…
Sales rep made me feel secure since I had Nationwide before and they dropped me in the middle of my last policy.
Insurer: Nationwide
By: Lori McDewell
Fast and easy to sign up
Fast and easy to sign up.
Insurer: MetLife
By: Mariel Rodriguez
They always find an excuse not to pay
They always find an excuse not to pay. It’s not covered or it’s before policy period which isn’t true it happened during police period it was not a. Existing condition it just happened
Insurer: Pets Best
By: Lisa Leyvas
Website is easy to use
Website is easy to use, answered my questions. Price seems very reasonable.
Insurer: MetLife
By: Malcolm Peirson
Doubling police is criminal
15 years a customer. Multiple dogs over the years. I would’ve given them a four star if it wasn’t for what they just did. A loyal customer just got informed their policy will double. I can understand an increase but doubling a person’s policy overnight is criminal. Nobody in their right mind could think this is acceptable except for greedy executives that just wanna line their pockets.
Insurer: Embrace
By: Joy W
Great to have pet coverage
Great to have pet coverage
Insurer: MetLife
By: Christian Clark
Nobody’s answering the call
Nobody’s answering the call
Insurer: Nationwide
By: customer