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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Very Quick Turn Around
Spot was very quick with the claim turn around. It was very easy to submit a claim on the app! Thank you for helping me keep my new puppy healthy and safe!
Insurer: Spot
By: Brittney West
Excellent Service
This was my second claim with MetLife Pet and the experience was the same as the first - Excellent. After submitting copies of the invoice and SOAP from my vet, the claim was processed timely and paid as expected. I am very happy to have selected MetLife Pet for my puppy's pet insurance.
Insurer: MetLife
By: Doug
Easy to navigate website and extremely quick claim reimbursement!
After reviewing several top pet insurance companies, I chose Spot because of the positive reviews and insurance options. I'm so glad I did! Once enrolled, making a claim is very easy and most impressive is the quick turnaround of reimbursement! I highly recommend this company!
Insurer: Spot
By: Rosie
the easy way to make a claim
the easy way to make a claim
Insurer: Figo
By: Ruben
Easy sign up
Manypets made it easy to understand what would be covered and the cost
Insurer: ManyPets
By: customer
Dog's Best Friend - Lemonade!!!
I recently had to take my dog to the Emergency ER after hours when he suddenly could not bear any weight on one leg. At the ER I was comfortable saying Yes to whatever diagnostic tests the vet deemed necessary, knowing that I had Lemonade in my corner! Once we were home with a diagnosis, meds and a plan for action, I started my first claim. My claims person was Alicia C. and she made it SO simple!! She even gave me options for how to send my invoice when I goofed up the first time. The whole process was wonderful; I couldn't be more pleased. And Alicia even ended our correspondence by sending Mr. Bingley a belly rub. Thank you, Alicia C. and Lemonade!!!
Insurer: Lemonade
By: Margaret
Best Decision I Ever Made
I have had 4 cats for the last 17 years. Sadly I have lost 3 (2 were bottle fed from the same litter) over the years and my last girl is 17 and going strong. Needless to say the medical bills have racked up over the years. Last year my job offered us discounted pet insurance through our benefits and it was the best choice I ever made. Issues have been resolved every time I have contacted them. They have covered every claim I have put in, including my boys final medical bills to my girls prescription food. Only complaints I have is that I wished this worked like human insurance because you don't always have it to lay out ahead of time. I wish you could pay your premium and pay co-pays. Only other complaint I have is that it has been taking over two weeks for the claims to be processed. Which I understand, especially now that they are adding companies in. Other then that I have had nothing but good experiences.
Was so easy to submit a claim
Was so easy to submit a claim. SPOT was quick to respond and sent me a check reimbursement in less than a week! So pleased with the company.
Insurer: Spot
By: Leti D
ASPCA Is Amazing!
The customer service at ASPCA is great. Everytime I file a claim (which is quick and easy), I feel safe knowing that I will be reimbursed 90% of what I spent. The only question I have is why my insurance rate changes depending on zip code. Certain zip codes are cheaper than others even if we're right next to each other.
Insurer: ASPCA
By: Sandra
Avoid Pet's Best At All Costs!
It took Pet's Best 2 months to settle my claims once my cat died. And my 80% reimbursement rate turned out to actually only be about 58%, thanks to Pet's Best's "fuzzy math" system. I may or may not purchase pet insurance once I get my next cat, but you can rest assured that I won't purchase that policy through Pet's Best. Thanks for the "education" - let the buyer beware!
Insurer: Pets Best
By: Dennis McMullen