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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Tremendous customer service
Tremendous customer service, fast response, highly communicative and transparent- Simply awesome support.
Insurer: Embrace
By: Chaz
Quick response and excellent record…
Quick response and excellent record keeping.
Insurer: Spot
By: John Jones
Life Saver
Long story short, our 2 years old cat Grizzly had 3 ER visits, 1 major urinary blockage emergency surgery in less than 4 months. Luckily we got Embrace insurance when he was 10 weeks old, the monthly premium cost was very reasonable. Embrace website is user friendly and it takes less than 10 minutes to make a claim online. We are so lucky that we picked Embrace insurance. Now, we have a health cat and a happy life.
Insurer: Embrace
By: Jan
Fast!
I would give Embrace 10 stars for the way my claim was handled if I could! My claim was handled quickly and efficiently; my covered portion was deposited into my account in under a week!
Insurer: Embrace
By: Kim Morrissey
Josh was very friendly and helpful
Josh was very friendly and helpful. And patient with me while i went back and forth about my plan and details before finalizing my policy. He throughly answered all my questions and was very knowledgeable.
Insurer: Fetch
By: Tiffany Compton
Downhill experience! App glitches
Raised our rate, aren’t covering vaccines or basic care like they did the first year. Things they aren’t covering isn’t going toward the deductible either. Processing claims takes forever and they do it out of order (maybe so they don’t have to reimburse you??) Looking for another insurance provider for our pet. Also the app is awful and glitches constantly. I can’t see our information at all now via the main screen. (Not even our dog’s name.)
Insurer: Pets Best
By: Cassandra Weidmann
Easy to submit claims
Easy to submit claims, quick turnaround.
Insurer: Spot
By: BettyB
So helpful.
I have contacted them trough chat so many times and they answer all my questions. This is my first time that purchasing pet insurance, so I have a lot of questions and they are always very helpful. I am so glad that I got Pumpking for my little Frenchi.
Insurer: Pumpkin
By: Julia Benavides
Easy to navigate
After the obvious learning curve and getting to know the site, I found submitting a claim to be very easy! There was a very quick turn around and notification. I have told people about this and recommended they check it out for their pets. Thank you!
Insurer: Spot
By: Shanon Berry