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Spoke with a very great…
Spoke with a very great representative-she was very insightful and how to explain to my benefits
Insurer: Nationwide
By: jack gibney
Timely response to claims filed.
The timely communication regarding recent to claims was excellent ! They were paid just as described in insurence coverage I selected!
Insurer: Embrace
By: Tena Ritchhart
Increased my premium by 52%!! What?!
I started my policy with Embrace when my pup was 8 weeks old. He is now going to be covered for his 3rd year and my premium increased by 52% ($96 to $146 per month!) mind you all he has had aside from regular wellness checkups is an ear infection and a questionable lump. The reps are friendly and knowledgeable but at this rate, I will be priced out in 2 years. I don't buy the info they provided of it being based on the dog's age, policy tenure and inflation in the area. Maybe that's how they make their money though? They provide a great price to newcomers and price out those with tenure after the rates become ridiculous. I'm not interested in downgrading my coverage but I am also not interested in pay 50%+ extra each year. Reasonable increases are expected but this is insane.
Insurer: Embrace
By: Iris Arce
Awesomeness and Professional
Awesomeness and Professional
Insurer: Spot
By: Anthony Davis
Refusal to accept veterinarian letter…
Refusal to accept veterinarian letter that my dog is mixed breed though that was proof they asked for. OMG. They replied to this post by telling me to call their customer service # like I haven't already spent fruitless hours talking to them with no help. Then today I get an email to dear pet parent asking for my name and policy #. As if this is a brand new issue with a brand new customer. I really see no alternative at this point other than to file a complaint with the Virginia insurance commission
Insurer: Pets Best
By: Elaine schwartz
Your rep Carman was outstanding
Your rep Carman was outstanding
Insurer: Prudent Pet
By: Mark Callatine
Bait and switch: Reimbursement minimal, premiums inflating - seeking alternative care
Lemonades reimbursement limits have steadily declined in the few years I have had them, while premiums have been raised astronomically. I will be investigating alternative coverages with the intent to leave - due to premiums + out of pockets - minimal reimbursement, the annual cost of care is nearly double the amount I would pay for no coverage.
Very happy with our experience
Very happy with our experience. We had an unexpected emergency happen and a large Vet bill. You covered it. We got our money quickly. Thank you!
Insurer: Embrace
By: Susan from Enumclaw WA
I submitted my first claim and it was…
I submitted my first claim and it was really easy. The claim was accepted and an answer was given in a few days. Thank you
Insurer: Spot
By: Pamela Richardson