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Great communication and excellent…
Great communication and excellent service
Insurer: Fetch
By: Michael Sozio
One of the worst experiences I've ever had
One of the worst experiences I've ever had with a company. Purchased the insurance and they were very quick to take payment. Medical records were sent in on the third day of coverage, and they took a 2nd payment on month two. Then came an email that "my pets had no pre-existing conditions, BUT they weren't going to cover three paragraphs of medical issues. Had to fight for two weeks to cancel the policies and am still fighting to get a full refund as promised, so far they have only refunded a portion of what was charged. Would never recommend them!!!! Insist that the insurer pull the medical records prior to binding coverage.
Insurer: Embrace
By: Brian Gilvin
I've not actually used Trupanion yet
I've not actually used Trupanion yet. Just got my cat less than a week ago. But so far it seems to be going smoothly. They've asked for the medical records, and I sent them. Hopefully I can send anything else they ask for.
Insurer: Trupanion
By: Sonia Jones
Claims
21 March 2024: I’ve updated this experience to say that my most recent claims have been processed in a more timely manner, thank you. Claims take forever to process! I’m talking months and when you submit the receipt it’s never enough information for Spot Pet Insurance to process the claim
Insurer: Spot
By: Richard W
Submitting claim was easy and a fast…
Submitting claim was easy and a fast response.
Insurer: Spot
By: Matthew Woerndell
Super responsive and willing to help…
Super responsive and willing to help their clients understand their coverages.
Insurer: ASPCA
By: Eamon McCormack
They make it easy and simple to file my…
They make it easy and simple to file my claims.
Insurer: Spot
By: Anonymous
It’s simple
It’s simple, straight and no questions asked.
Insurer: Figo
By: Emmah
I have had a wonderful experience with…
I have had a wonderful experience with Pets Best. My Labrador has had TWO TPLO surgeries this year. Two major surgeries and I had zero problems being reimbursed. In both cases I was reimbursed within a couple of weeks. Can’t recommend Pets Best enough.
Insurer: Pets Best
By: Kellie Welty