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The customer service people I talked to…
The customer service people I talked to were super friendly and nice, but still my claim has not been taken care of. I also sent my dogs medical records to your email 3-4 and haven’t gotten one response. And so I reached out to my pets dr office and asked them if they could respond to you because you were waiting on the records to be sent over and my vet office said that you haven’t reached out at all to them for anything.. so I’m a bit confused. And again my claim is still I. Limbo.
Insurer: ASPCA
By: Sheri Ganfield
Very helpful and not pushy at all
I called and spoke with Rebecca (in Dallas). She answered all my questions, helped me figure out the perfect coverage for Athena and not once did she ever try to “push” anything on me. She even ran all cost scenarios to help with the budget I picked.
Insurer: Prudent Pet
By: Robin Fink
Be Aware 40% increase every year
New Customers, BE AWARE!! Rates went up 40% at first year renewal. No details to why, just that they see this increase every year and it happened to all customers! Which is BS, because you go online and the rates didn’t increase for new customers. Isn’t insurance regulated like regular health insurance? Embrace does this, while other carriers follow state guidelines which can only raise their rates if they do it for all.
Insurer: Embrace
By: Luke Funk
Agent Joshua) was friendly and…
Agent Joshua) was friendly and accommodating and gave me options and answered all my questions.
Insurer: Fetch
By: Nanci Holler
Fast claims and fair prices
Fast claims and fair prices
Insurer: Pets Best
By: Courtney Destito
Customer shitting....
[Quote]Reply from Figo Pet Insurance Updated 5 days ago Hi ....., we are so sorry to hear about this. We’d love to speak further and get more information and answer any questions you may have about your specific claims. If you haven’t already, please reach out to us via email (support_at_figopetinsurance.com) or at (844) 738-3446 so may discuss your account in greater detail.[/Quote] This answers from companies are customer scam! [Trustpilot Quote]Sorry, we don't allow email addresses in reviews. Please edit your review.[/Quote]
Insurer: Figo
By: Bauntyhunter
Easy to enroll
Easy to enroll, good documentation portal, easy payments
Insurer: Figo
By: customer
they need additional medical notes for…
they need additional medical notes for everything, even when you attach records for a year. terrible. do not recommend at all. aspca insurance was much better.
Insurer: Spot
By: Logan Dickson
Filing a Claim
The claim process is very easy. I am very glad that I opted to purchase this insurance for my cat. I would recommend to others.
Insurer: Embrace
By: Ellyn