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Easy to submit my claim
Easy to submit my claim. Any info I didn’t have they contacted my vet for me. Paid quickly once everything was submitted. Took less than 1 week.
Insurer: Spot
By: Harriey
It was reassuring to have Fetch on our…
It was reassuring to have Fetch on our side for our dog’s recent and unexpected emergency. We never want to compromise on care we want to give our dog to ensure a healthy and quality life. The Fetch claim process was super easy and it was a relief to have help and support with the vet bills that added up quickly.
Insurer: Fetch
By: S Howerton
Fetch has been absolutely WONDERFUL…
Fetch has been absolutely WONDERFUL (yes I’m screaming it)!! They are compassionate and caring. They give clear direction when I call for help and need assistance. Their payments are so fast and directly deposited. Two weeks or less. I will not purchase pet insurance anywhere else!!!! Please use Fetch for you four legged family members!!
Insurer: Fetch
By: Dawn Wood
Grossly dissatisfied
My account was a transfer account. I was taking over the account from someone else and was told I needed to set up my own account and the pets information would then be transferred to my account. This was done in February on or about the 12th. The pets do not show under my account on the portal but do show on the mobile app. While trying to submit an invoice on the mobile app I cannot get by the adding a hospital step. I type in the name of the hospital and nothing happens. There are now at least 2 IT tickets in for this account and it hasn't even been a month.
Insurer: Trupanion
By: Matt
Making a claim and the speed of…
Making a claim and the speed of receiving reimbursement is easy and quick. Whenever I have to speak to a customer service person, they are always very professional and pleasant. In the 5+ years of having Pet Plan now Fetch I have been completely satisfied as a client.
Insurer: Fetch
By: Tonia Allen
They required ALL medical records…
They required ALL medical records before making a decision. Despite giving the record they still wanted more. Took over a month for the decision.
Insurer: Embrace
By: Cynthia Knapp
Being able to sign up outside the…
Being able to sign up outside the breeders time limit, we were waiting for our sales rep to come back to work.
Insurer: Trupanion
By: Maryjane Smith
surgery
My standard poodle needed to have a saliva gland removed, it was leaking and had caused a large pocket that continued to grow and become heavier over time, Leo is 8 years old and has had pets plus us insurance since he was a puppy, it has been a god send for us, he has severe allergies and it has allowed us to give him the best care, as well as having this surgery which was close to $4000! he's recovering well, we are one week post surgery and he is getting back to his normal silly self!
Insurer: Pets Plus Us
By: jan
Took my Jasper to a wellness puppy…
Took my Jasper to a wellness puppy visit. Less than a week later I had a deposit in my checking account. Couldn’t have gone any smoother than that. I love my choice of Spot Insurance so far!!!
Insurer: Spot
By: Ruth LaGrange
Vet recommended
Simple process to register and good helpful staff.
Insurer: Trupanion
By: Thomas Wickelhaus