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Ear infection = denied claims
My puppy was found to have an ear infection at her vet check right after we bought her. Even though the vet stated this was likely from getting dirty water in her ear from a bath Figo will not cover any allergy or skin issues that developed several months later. I purchased Figo when the puppy was 3-4 months old . The ear infection occurred at at 2 1/2 months. I appealed twice but will not receive coverage for skin or allergy issues. I’m mostly disappointed because the vet stated the ear Infection is not related to my dogs allergy issues. Costco usually has very good products. I think Figo found a loophole and is able to refuse coverage to save themselves money.
Insurer: Figo
By: Tammy Clark
Exceptional service
Exceptional service, prompt claim processing, and filing claims are very easy.
Insurer: ASPCA
By: Jean Mendez
It was very simple to give my pet DOG a…
It was very simple to give my pet DOG a good insurance
Insurer: ASPCA
By: marlene hobbs
Great Company to deal with.
Great Company to deal with.
Insurer: ASPCA
By: Mary Chuckra
Easy to sign up
The site was easy to use and navigate.
Insurer: ASPCA
By: Heather Gingras
It was an easy enrollment
It was an easy enrollment
Insurer: ASPCA
By: Rafael Henao
I dislike that my last billing…
I dislike that my last billing statement was not deducted from my $700.00 total deduction .
Insurer: Embrace
By: Romanita Worrell
Process for submitting documents was…
Process for submitting documents was seamless. Good communication throughout the review process. It was great to know that we had this policy in place for our high energy dog. Thank you!
Insurer: Fetch
By: Dr. TJ Grubb
so far so good
I waited a year before reviewing. We have made 3 claims on our2 yo female lab mix~all due to orthopedic injury and surgery. Process to submit claim was easy~we completed through the app. I am not techy, but found it simple enough to upload records for the claim. Our claims were all processed and paid w/i 2 weeks. I did have to call customer service on one claim to clarify if more documentation was needed to process. They were friendly and helpful.
Insurer: MetLife
By: Donald
Easy and seems professional
Easy and seems professional. So far so good. I will be getting my puppy on it as well.
Insurer: Trupanion
By: Sabrena Wilson