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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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It was so easy and they were so nice.
They were so nice to deal with. Super helpful. The process was so easy!
Insurer: Trupanion
By: customer
Denied a claim my cat always had a…
Denied a claim my cat always had a heart murmur, was recently diagnosed with enlarged heart Embrace wouldn’t cover additional testing saying it was preexisting which the ENLARGED was not,I wont recommend this insurance to anyone, I have five cats and I won’t insure with Embrace, thee salesperson wasn’t for coming with her information when I signed up with them
Insurer: Embrace
By: deborah muro
Pet Insurance
We have been very pleased with all aspects of our pet insurance with MetLife. We have 2 cocker spaniels. 10 months and 4 years. MetLife is a great company to work with, that first puppy year is very expensive and everything has been covered. Great customer service and very easy to file claims and get reimbursement. We were with another company that doesn’t even compare with MetLife. I recommend Metlife to everyone.
Insurer: MetLife
By: Pansy
Happy Customer
I could not be more satisfied with Lemonade’s ease of use. Submitting a claim is extremely easy and reimbursement is lightning fast. Policy terms clear with no unexpected loopholes. Highly recommend!
Insurer: Lemonade
By: Tiffany
Getcha a perfect policy for your perfect pet!
I've had a Metlife pet insurance policy since my puppa joined the family a little over a year ago and it's been an absolute pleasure. Customer service is top notch and claim reimbursements easy as pie! Do yourself a favor, at the very least, make an inquiry and see if if it works just as well for you.
Insurer: MetLife
By: cher
Love Spot!
Spot is the best Pet insurance I've had so far. Filing claims, receiving reimbursements, communication and making payments is so easy and everything can be done with ease on the app. I highly recommend it!
Insurer: Spot
By: Erin D
Prompt responses at all steps of the claims process
Clear and easy online filing of claims, prompt responses, quick turnaround with a decision and EOB issued within a week, and direct deposit in a day or 2!
Insurer: Spot
By: Kathryn F.
Great experience
Figo is great insurance app. Easy to get access to vet and submit claims without a single phone call
Insurer: Figo
By: customer
I had a great experience working with…
I had a great experience working with Ms Michela O. She amazing and know all about this awesome company my Juju-bee has for 4 years.
Insurer: Trupanion
By: Tracey Giambalvo
Our new Golden Retriever puppy was…
Our new Golden Retriever puppy was delivered from our breeder in Missouri to our home in Arizona (a 19 hour drive). Not surprisingly, the trauma of a long drive, new home and a new diet resulted in diarrhea after 11 days. On day 13 we took him to our vet. While we were well aware of the 14 day, pre-existing condition clause, I never believed that normal diarrhea from a new pup would trigger that clause. Apparently it did. What that means is if my dog develops diarrhea again over the next 180 days, Spot will consider it a pre-existing condition. This is absurd. I canceled my insurance and suggest anyone with a pup to be extremely careful.
Insurer: Spot
By: Marc Kutik