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I hated the entire experience!
I had to provide documents from 4 years ago from two different vet clinics for medical history. Embrace told me that they had requested these documents from the clinics for months but it was clearly a lie. I had to do it my self, ridiculous. Afterwards, my claim took about a month and a half to be processed before I got a refund. The only reason I received a refund was because I fought long and hard against them, even providing x rays, because they claimed “pre-existing condition” over a skin mass that was found 3 years prior. But the real reason we cancelled our policy was because after a year of owning the policy, Embrace decided to increase our premiums by 50%! Stating that because our dog was 1 year older (13yo), inflation, and costs in my area this justified such a large price increase. I highly discourage anyone getting pet insurance. Save a little money each month and invest it. This option is significantly better than giving your money and your time to these insurance companies. They created more stress for me during a time of need. I cancelled and will not be looking back.
Insurer: Embrace
By: Natalia Hallam
Amanda was so helpful!
Amanda was so helpful, patient, kind, and so knowledgeable - a perfect combination for me, a first-time dog owner.
Insurer: Fetch
By: Sally
Easy process and quick resolution
I can’t explain how grateful I am that this process was so simple! We got a terminal diagnosis for our pet and the claims process was easy and quickly resolved. I highly recommend this company.
Insurer: Embrace
By: Desaree
Amanda was genuinely happy to be…
Amanda was genuinely happy to be chatting with me, so knowledgeable, kind and explained everything thoroughly. Really appreciated her assistance.
Insurer: Fetch Canada
By: Lesley
Absolutely fantastic
Absolutely fantastic, they took care of my reimbursement in a matter of a couple days!!! Will recommend to anyone!!
Insurer: Spot
By: Robert Caldwell
It is easy to get a quote
It is easy to get a quote, set up insurance and to submit a claim.
Insurer: Spot
By: Barbara Jinnett
Easy enrollment and fantastic customer…
Easy enrollment and fantastic customer service!
Insurer: Trupanion
By: Theresa
Great company
Great company. Really care about people and their fur babies!
Insurer: Pumpkin
By: Ronald Strawser
Great service!
I really didn’t expect to get reimbursed for a yearly visit and shots but I did! I thought it was going toward the deductible! They also responded quickly and make it easy!
Insurer: Spot
By: Kennedy Roy
Smooth process
The claims were easy to submit and got deposited directly into my bank account soon after I submitted them. The whole process was smooth.
Insurer: Embrace
By: Amber