154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,974 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,329 reviews

4.9
Healthy Paws

10,791 reviews

4.9
Fetch

27,484 reviews

4.9
Pets Best

14,162 reviews

4.9
Trupanion

63,005 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified March 27, 2024

I was amazed with the ease of the…

I was amazed with the ease of the claims process. Filing a claim took less than 10 minutes including downloading documentation. My claim was processed in 2 days! I opted for a check rather than direct deposit. My check arrived within 10 days. I had an additional claim for the post op visit. Filed that claim even faster ( only one document to download). Same turn around time.

Insurer: Spot

By: Jutta Fowler

March 27, 2024

Amanda Mello was absolutely AMAZING

Amanda Mello was absolutely AMAZING. We were having a difficult time deciding between Trupanion and Fetch, and she did an amazing job guiding us and encouraging us from a loving perspective. We could tell she adores animals and that more than trying to get a sale, she truly wanted us to find what was right for our little ones. Amanda is GOLD for Fetch

Insurer: Fetch Canada

By: Maria Camila Pérez Peña

Verified March 27, 2024

Haven't used the insurance but it was…

Haven't used the insurance but it was easy to apply and seems easy to use. Monthly cost is affordable. 3/24/24 Lynn Sibert

Insurer: Prudent Pet

By: Lynn Sibert

Verified March 27, 2024

Processing claims takes too long

Processing claims takes too long. App doesn’t work well. Customer service provides incorrect email for claims. Wasted valuable time.

Insurer: Spot

By: Terrie Perez

March 27, 2024

PETS BEST s/b named PETS WORST

I had several dogs and always buy insurance. Pets Best is worst one. It;s takes them forever handle the claims and they reject without valid reason. No wonder so many people complaint to BBB. I purchased insurance for 3 Year dog on 9/26 and on October 3 she got ear infection. Claim was denied as preexisting condition. Another claims in 2024 also denied because of the same reason. I will report their practice to BBB

Insurer: Pets Best

By: Helen

Useful
Verified March 27, 2024

Very informative and helpful to…

Very informative and helpful to understand coverage choices

Insurer: Trupanion

By: Judy

March 27, 2024

Healthy Paws incredible service!

I wanted to leave a review because this is truly the best pet insurance company I have ever had. They not only are personable, but reliable and caring, you are not another number. If you are looking for an insurance that you can count on for timely, responses and caring individuals behind the scenes, this is it. I would recommend Healthy Paws to all my friends and family members over any other out there. My dog recently had TPLO surgery and I submitted the claim, within 24 hours I was surprised and grateful to see the automatic payment in my account. Not only that, but they followed up to see how my girl was doing after her surgery. Thank you to all the people at Healthy Paws you have been truly awesome!

Insurer: Healthy Paws

By: Malissa

Useful
March 27, 2024

Very happy with this company.

I have submitted claims and they respond very quickly so far. If you call the person does their best to answer all your questions and resolve any issues you may have. I have been with them for a year and both pets are covered. I intend to extend my policy for another year.

Insurer: MetLife

Veterinarian: Paws & Claws

By: Sherry

Useful
March 27, 2024

It's soooo Easy.

I find Lemonade so easy to work with. You get reimbursed within 24 hours and it's great and so easy for as busy as I am. I absolutely recommend their coverage and appreciate their service.

Insurer: Lemonade

By: Leigh

Useful
March 27, 2024

Warning: Do not buy insurance with ASPCA.

I’m a very reasonable consumer. I don’t leave irrational reviews based on emotion. I can say this company is terrible. I’m actually embarrassed I fell for their marketing and fake reviews and purchased “insurance” from them. ASPCA has sold its name to a third party provider and they’re pathetic. Do yourself a favor and buy insurance from ANYONE other than this company.

Insurer: ASPCA

By: T W

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