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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Peace of mind…
Spot’s claim portal is so easy to use and response time is excellent. I’ve recommended it to family and friends and they’ve also shared how pleased they are with the protection and service. It gives us such peace of mind!
Insurer: Spot
By: Michelle Hurley
Friendly customer service
Friendly customer service. Very easy to submit your claims.
Insurer: Spot
By: Melinda Truax
The ease of the site
The ease of the user friendly site combined with the customer service and the quick response and repayment. I tell everyone to look into Pumpkin insurance!
Insurer: Pumpkin
By: customer
Spoke to Josh Sabado (Kai) and it was a…
Spoke to Josh Sabado (Kai) and it was a pleasure speaking with Josh.
Insurer: Fetch
By: Tammy Buchanan
HORRIFIC. Did everything right and it doesn't matter
HORRIFIC experience. This company is literally a scam. They are denying an allergy claim on a kitten (less than 1 years old) because it's pre-existing... Our kitten was previously tested for ear mites (common parasite) and it was discovered he had a yeast infection. We treated him for that and it went away. Fast forward to now, where we have recently found out he has some sort of allergy. Because they did prior testing and treatment on his ears, COMPLETELY unrelated to his new illness, they are denying his open claims and all future claims related to allergies. They do not have a formal appeals department either - you write them a letter and email it to them. UPDATE: Spoke with a Supervisor 3/29 and she told me to not bother appealing my case because it will be denied. They will not do anything to help and they have gone out of their way to discourage me from fighting for my pet. All in all I am out of $2500 because I trusted this company.
Insurer: Spot
By: Samantha
submitting claims is easy
Once I learned how to submit the the claims it was very easy. Pumpkin was quick to respond and also paid out quickly.
Insurer: Pumpkin
By: Valued Customer
Quick and easy
I only have positive things to say. It’s easy to submit claims and payments are quick. Customer service is excellent I highly recommend Pumpkin to friends and family.
Insurer: Pumpkin
By: TLS
New to Pumpkin and WOW!
Pumpkin was recommended to me by my parents as I recently became a puppy mama and already had a 5 year old kitty cat. Well, I decided to take a look and the pricing per animal was phenomenal! As well, the reimbursement percentage makes vet bills so much easier to manage and helps me keep my furbabies up to date. When I filed my first claim, the representatives were super courteous on letting me know what documents were needed and were so quick to respond back once I submitted the paperwork! I cannot recommend pumpkin enough!
Insurer: Pumpkin
By: Stephanie M
It is great to know my fur baby is protected
It is great to know my fur
Insurer: Pumpkin
By: Ann