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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Responsive and quick turnaround time.
Responsive and quick turnaround time.
Insurer: Spot
By: Eileen
Figo has been easy to understand
Figo has been easy to understand, easy to get signed up, easy to use. This is our first time with pet insurance so I was a little worried how it would all go down. We had a claim during our pup's first year and I have to say, Figo made the process very easy. I was missing something they needed and they contacted our vet themselves and got what they needed, and they included me in the email loop. We just finished year one and will continue on with Figo.
Insurer: Figo
By: Karen
Customer Service Representative was…
Customer Service Representative was very informative and pleasant.
Insurer: Trupanion
By: Phyllis Hoffman
So far our experience with Spot has been great
So far our experience with Spot has been great. They’ve been good with our claims, it just takes a little bit of time to get payment. Otherwise I have no complaints. Will be signing with them the next time we get a pet
Insurer: Spot
By: Simon
Don’t waste your money
Don’t waste your money. They will say everything is “preexisting”. I tried to make a claim about several things that had never occurred before and they said it was all “pre existing” they will try and correlate every issue with something in a past chart to justify their denial. Then they raise the prices drastically. I was paying $75 then they jumped it to $100. No claims ever covered, no change in health status. Just an unjustified price hike.
Insurer: Trupanion Canada
By: meghan potters
Claims processing was quick and direct…
Claims processing was quick and direct deposit helped me to recoup some of my veterinary costs!
Insurer: Spot
By: Christina Tellez
Reliable healthcare with great coverage…
Reliable healthcare with great coverage and good rates.
Insurer: Pumpkin
By: customer
Fast review and turnover
Fast review and turnover. Conscientious communication and no haggling with claims.
Insurer: Embrace
By: Julie
They need to have better service
Embrace needs to be more efficient with there refunds. It took three months for them to issue a refund. The reason was they were emailing and not faxing the request. Disappointed
Insurer: Embrace
By: RICHARD CALI
We just had an emergency with our…
We just had an emergency with our friendship. She got ivdd in her back and that tough surgery immediately we called embrace To get authorized, everything was done within a matter of hours. I had nothing to worry about. And my claim was paid expeditiously. Kudos to embrace for making this less stressful for us
Insurer: Embrace
By: Cathy Thews